Assoc Patient Access Rep - Fam Med Care-Washington

Community Health Network; Washington; Presencial; USD 38 000 - 48 000; Tempo integral

Resumo da oferta

Community Health Network seeks an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service and patient registration. The role includes financial clearance, check-ins, scheduling, and insurance verification to ensure smooth patient flows and compliant administrative processes.

The APAR will verify CMS coverage, enter patient demographics and insurance details, and support the accuracy of the electronic health record, enabling efficient billing

Qualificações

• High School Diploma or GED required.
• 1+ year healthcare office experience preferred.
• Registration/Admissions experience across inpatient, outpatient, and ER.
• Ability to pre-register patients using EPIC.
• Verify CMS coverage and patient eligibility.

Responsabilidades

• Be the first contact for visitors, handling customer service.
• Manage patient registration and financial clearance.
• Handle check-ins, scheduling, and payment collection.
• Verify insurance and CMS coverage information.
• Ensure EHR completeness and compliance with guidelines.

Conhecimentos

Customer service

Healthcare office experience

Registration/Admissions

EPIC pre-registration

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Descrição da oferta de emprego

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes