Asso. Dir. UG Admis Student Engage Recruitmen

Jacksonville University; Jacksonville (FL); Sur place; USD 80 000 - 120 000; Plein temps

Résumé du poste

Jacksonville University is seeking an Associate Director of UG Admissions – Student Engagement & Recruitment to lead undergraduate recruitment and enrollment efforts in Florida and the Southeast, with emphasis on local markets.

Responsibilities include leading a team of admissions counselors, guiding enrollment through the process, and collaborating with internal partners to improve conversion and outcomes.

Qualifications

• Bachelor’s degree required.
• 3+ years working in enrollment management, preferably in undergraduate admissions.
• 1+ years managerial experience.
• Strong understanding of the admissions cycle, application review process, student recruitment, and key metrics.
• Experience developing and implementing strategic initiatives and planning recruitment travel.
• Proficient in Microsoft Office Suite, Google, and other basic technology.
• Experience with Slate preferred.

Responsabilités

• Communicate and provide support to prospective students, applicants, parents, advisors, and other stakeholders to facilitate the admissions and enrollment process.
• Manage, train, develop, and support a team of admissions counselors with guidance on recruitment and student engagement practices.
• Ensure accurate maintenance of recruitment records, data, and reporting for local recruitment activities.
• Analyze enrollment trends in assigned territories, with focus on local Jacksonville market, to develop recruitment strategies.
• Develop and implement goals and strategies to strengthen local relationships and partnerships to support enrollment goals.
• Provide recommendations to leadership regarding admissions processes and local market opportunities.
• Cultivate new relationships to enhance local recruitment and visibility within the community.
• Deliver presentations to prospective students and families about Jacksonville University and programs.

Description du poste

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Full Time Admin Jacksonville, FL, US

Job Title: Associate Director, UG Admissions-Student Engagement and Recruitment

Department: Enrollment Management-Undergraduate Admissions

Position Reports to (Position Title): Director, Undergraduate Recruitment

Position Class/Position Type: Exempt, Full-Time

Primary or Additional Position: Primary

Job Summary

The Associate Director of UG Admissions – Student Engagement & Recruitment is responsible for leading undergraduate student recruitment and enrollment efforts for Jacksonville University in Florida and throughout the Southeast, with a particular focus on local recruitment and community engagement. The Associate Director will lead the development and implementation of recruitment and student engagement initiatives, build and maintain professional relationships with prospective students and key internal and external partners, and manage recruitment efforts across multiple mediums and venues, including in-person events, virtual platforms, social media, and other relationship-management tools.

The Associate Director will manage and support a team of admissions counselors, provide guidance throughout the recruitment and enrollment process, and collaborate with university partners to strengthen internal recruitment and engagement efforts. The position will also evaluate applications and supporting documentation, advise prospective students through the admissions and enrollment process, and identify opportunities to improve conversion and enrollment outcomes.

The Associate Director will monitor key recruitment and enrollment metrics, assess progress toward enrollment goals throughout the admissions cycle, and use data and market insights to inform recruitment strategies and priorities. This position will play a key role in strengthening Jacksonville University’s presence in the local and regional markets while supporting broader institutional enrollment objectives and will make recommendations to university leadership regarding recruitment strategy, market opportunities, and initiatives to support enrollment growth.

Supervisory Resonsibilities

• Interviews, hires and trains new staff.
• Oversees the daily workflow of the department.
• Evaluates staff performance and provides timely feedback.
• Helps to resolve employee issues and disputes.
• Handles discipline and termination of employees in accordance with university policy.

Duties/Responsibilities

• Communicate and provide support to prospective students, applicants, parents, advisors, consultants, recruiting partners, and other stakeholders to facilitate the admissions and enrollment process and provide a high level of service.
• Manage, train, develop, and support a team of admissions counselors, providing guidance and direction to ensure effective recruitment and student engagement practices.
• Ensure accurate and timely maintenance of recruitment records, data, and reporting related to local and assigned-territory recruitment activities and outcomes.
• Analyze current and historical enrollment trends in assigned territories, with particular attention to the local Jacksonville market, to develop recruitment strategies that support the University’s enrollment goals.
• Develop and implement goals, projects, and strategies that strengthen Jacksonville University’s local internal and external relationships and leverage community partnerships tosupport enrollment goals.
• Make recommendations to the Director of Undergraduate Recruitment and the Vice President of Enrollment Management regarding admissions processes, recruitment initiatives, local market opportunities, and strategies to support enrollment growth.
• Cultivate and explore new relationships, partnerships, and networks that can enhance local recruitment efforts and increase Jacksonville University’s visibility within the community.
• Make individual and large- or small-group presentations toprospective students, families, school counselors, community partners, and other audiences regarding Jacksonville University and its academic programs.
• Collaborate with internal University departments toresearch, collect, analyze, and share information and data relevant to the local marketplace, recruitment activities, and enrollment opportunities.
• Integrate vendor partnerships and utilize current undergraduate recruitment resources to enhance student engagement, recruitment efforts, and the overall resources available to prospective students throughout the admissions cycle.
• Provide recommendations toUniversity leadership regarding local and regional recruitment strategy, emerging market trends, partnership opportunities, and initiatives that may strengthen student recruitment and enrollment.
• Provide excellent customer service and maintain a student-centered approach in every aspect of the role.
• Work autonomously, demonstrate initiative and proactive problem-solving, and make ethical and sound decisions in support of University and enrollment objectives.
• Performs other duties as assigned.

Required Skills/Abilities

• Flexibility and adaptability
• Collaborative, supportive leader and teammate
• Excellent organization and project management skills
• Excellent communication and customer service skills
• Demonstrated tech savviness and ability to learn andoperate different systems.
• Person of character, drive and integrity who will always represent the University in a professional manner
• Ability tomeet appropriate situation with reasonable, creative responses toachieve the goals and objectives of the recruitment effort
• Dedicated to the mission of Jacksonville University regarding the growth of its student population

Education, Certificates, Licenses, and Experience

• Bachelor’s required, in any field
• 3+ years working in enrollment management, preferably in undergraduate admissions
• 1+ years managerial experience
• Strong understanding of the admissions cycle, application review process, student recruitment, and key industry metrics
• Experience developing and implementing strategic initiatives and planning recruitment travel
• Proficient in Microsoft Office Suite, Google, and other basic technology;
• Experience with Technologies Slate preferred

Physical Requirements

• Must be able to lift and carry equipment and supplies weighing up to 20 pounds.
• Must be able to bend, stoop, and reach.
• Manual dexterity to efficiently operate a computer keyboard and other business machines.
• Adequate hearing to communicate effectively in person and by phone.

This is not an exhaustive list of all responsibilities, duties, and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.