Asst Director Admissions Events & Engagement

Jacksonville-University; Chaseville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Jacksonville University in Jacksonville, FL seeks an Assistant Director of Admissions Events & Engagement to oversee campus visit experiences and admissions events. You'll supervise student ambassadors and align events with university branding and enrollment goals.

Responsibilities include planning, coordinating with facilities, catering, IT, and enrollment marketing, training staff, and evaluating events to improve future experiences. A Master’s degree and CRM experience are highly desirable.

Qualifications

• Master’s degree and admissions experience in a college environment preferred.
• Experience using a CRM to develop and implement events and multi-level campaigns.
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Design, plan, implement and manage customized events and campus visits.
• Coordinate with facilities, catering, IT and campus partners for event execution.
• Train and supervise student ambassadors, SA scheduling, and event staffing.
• Collaborate with Enrollment Marketing on in-person and virtual events and CRM use.
• Evaluate events and gather feedback to improve future programs.

Skills

Flexibility

Collaborative leadership

Organization skills

Communication skills

Discretionary judgment

Tech savviness

Staff development

Professional representation

Creative problem-solving

Mission alignment

Education

Master’s degree

CRM experience (Slate preferred)

Understanding of college admissions

Strong communication skills

Time management and organizational skills

Tools

Slate CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Asst Director Admissions Events & Engagement

Full Time Admin Jacksonville, FL, US

2 days ago Requisition ID: 1320

Job Title: Assistant Director, Admissions Events and Engagement

Position Reports to: Associate Director of Events and Management

Position Class/Position Type: Exempt, Full-Time

Primary or Additional Position: Primary

Job Summary

The Assistant Director of Admissions Events & Engagement maintains responsibility for activities related to admissions events and the campus visit experience. The person in this position will support events in Undergraduate Admission, Graduate and Professional Studies Admission, and the College of Law departments. They will perform duties that assure a quality campus event experience, develop and align the campus event experience with the University brand and enrollment goals including training and supervision of student ambassadors. This position reports to the Associate Director of Admission Events and Engagement.

Supervisory Responsibilities

• Student Ambassadors, shared responsibility with Associate Director

Duties/Responsibilities

• Design, plan, implement and manage customized events, considering past experiences and data-driven reports
• Consult with the Directors of Undergraduate and Graduate Admissions in planning event logistics and execution, working primarily with the leadership team and with campus partners involved in event setup and event participation
• Create event setup memos, meet with facilities, catering, security and custodians as well as Information Technology, as necessary
• Work closely with the Enrollment Marketing on both in-person and virtual events in the CRM system
• Supports in River House event management inclusive of approval, SA scheduling, floor plans, facility upkeep, AV and more.
• Ensure selection and booking of appropriate spaces and resources for each event and order other equipment as needed
• Coordinate staff roles and train all student workers/ambassadors and/or volunteers
• Conduct event meetings and orchestrate physical set-ups and breakdowns of each event
• Participate in event evaluations and gather feedback from various departments, campus partners and staff to make improvements to future events
• Work with the Associate Director of Admissions Events and Engagement on event support, which includes scheduling campus tours and tour guides.
• Assists at off-campus recruitment events, if required
• Perform other duties and projects as assigned. Duties, responsibilities, and activities may change at any time with or without notice

Required Skills/Abilities

• Flexibility and adaptability
• Collaborative, supportive leader and teammate
• Excellent organization and project management skills
• Excellent communication and customer service skills
• Ability touse discretionary judgment
• Demonstrated tech savviness and ability to learn andoperate different systems
• Manage, train, develop, and support a team of Student Ambassadors
• A person of character, drive and integrity who will always represent the University in a professional manner.
• Ability tomeet appropriate situations with reasonable, creative responses toachieve the goals and objectives of the recruitment effort.
• Dedicated to the mission of Jacksonville University regarding the growth of its student population.

Education, Certificates, Licenses, and Experience

• Master’s degree and admissions related work and/or related experience in a college environment are highly desirable.
• Commitment to customer service, both internal and external to the department.
• Experience using a CRM to develop and implement events, multi-level communication campaigns and reports. SLATE experience preferred.
• Understanding of college admissions
• Strong interpersonal, written and verbal communication skills toeffectively communicate with students, co-workers, and the general public.
• Ability tospeak effectively before groups of students, parents and community members
• Demonstrated time management experience
• Demonstrated organizational skills and attention to detail.
• Demonstrated ability to manage multiple tasks.
• Ability toexercise sound judgment in a fast-paced work environment.
• Sensitivity toward people of diverse social, cultural and ethnic backgrounds.
• Willing to work as part of a team and understand the importance of teamwork

Physical Requirements:

• Must be able to lift and carry equipment and supplies weighing up to 20 pounds.
• Must be able to bend, stoop, and reach.
• Manual dexterity to efficiently operate a computer keyboard and other business machines.
• Adequate hearing to communicate effectively in person and by phone

This is not an exhaustive list of all responsibilities, duties, and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.