Assistive Tech & Telecommunications Access Specialist

nc; North Carolina; On-site; USD 32,000 - 57,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) Deaf and Hard of Hearing division seeks a Telecommunications Consultant to promote the Equipment Distribution Service (EDS) and TRP in the Wilmington region of NC. The role involves assisting Deaf/DeafBlind/HOH clients, traveling across 12 counties, and presenting sessions to communities.

Responsibilities include consultations, equipment demos, home visits, public outreach, and maintaining loaner equipment.

Qualifications

• Bachelor's degree or equivalent in related field.
• Experience preferred in telecommunications access for Deaf/HOH.
• Ability to communicate with diverse populations.
• Willingness to travel within the 12-county region.

Responsibilities

• Provide consultation services for telecommunications access and hearing loss assistive technology.
• Deliver presentations at information sessions to the community in various locations within the 12 counties.
• Conduct telephone & equipment demonstration and consultation during home visits.
• Provide technical assistance related to telecommunications equipment.
• Public outreach to agencies/businesses regarding EDS and TRP through presentations.
• Maintain the Regional Center demonstration and loaner equipment.
• Participate in job fairs, health fairs and other community events to increase awareness of EDS and TRP which may require an adjusted schedule to work after normal working hours, including evenings and weekends.
• Extensive travel is required within, and occasionally outside, the 12-county region; loading and unloading equipment including some lifting; exhibit booth and demonstration set up also required.

Skills

Telecom equipment

Equipment training

Public speaking

MS Office

Education

Bachelor's degree

Tools

MS Office Suite

Job description

The North Carolina Department of Health and Human Services (DHHS) Deaf and Hard of Hearing division seeks a Telecommunications Consultant to promote the Equipment Distribution Service (EDS) and TRP in the Wilmington region of NC. The role involves assisting Deaf/DeafBlind/HOH clients, traveling across 12 counties, and presenting sessions to communities.

Responsibilities include consultations, equipment demos, home visits, public outreach, and maintaining loaner equipment.