Assistant Warehouse Manager

The Legacy Companies; Hamilton Township (NJ); On-site; USD 52,000 - 64,000; Full time

Job summary

The Legacy Companies in New Jersey seeks an Assistant Warehouse Manager to implement workflow procedures under the General Manager's direction. You will supervise staff, provide customer support in escalated situations, and help manage the overall workflow in the distribution center.

Key duties include supervising order fulfillment, shipping on-time, coordinating with sales on shipment status, handling returns, inventory reconciliation, and ensuring safety and maintenance programs across Value

Qualifications

• Associates Degree required.
• 4-6 years of supervisory experience.
• Operations, manufacturing, or distribution management experience required.
• Proficient in Microsoft Excel and Excel pivots and formulas.
• Strong understanding of Warehouse Management Systems.
• Prior management or supervision of warehouse staff.

Responsibilities

• Manage day-to-day fulfillment of customer orders in the VA/Outbound area.
• Ensure on-time shipping of consumer orders and meet hourly rate standards.
• Respond to daily inquiries from internal sales regarding shipment status and prioritization.
• Oversee product returns and coordinate with AR and Customer Service teams.
• Support warehouse manager in other areas as needed.
• Reconcile inventory, shipments and returns daily in systems.
• Pack, label and ship orders per customer standards; maintain shipping docs.
• Staff Value Added and Returns departments according to budget and volume.
• Maintain a safe, clean working environment and ensure equipment maintenance programs.

Skills

Microsoft Office Suite

Excel advanced functions (pivots & ->

Warehouse Management Systems

Education

Associates Degree

Tools

WMS Systems

Job description

!!CREATE YOUR LEGACY WITH THE LEGACY COMPANIES!!

POSITION OVERVIEW:

An Assistant Warehouse Manager is responsible for implementing workflow procedures based on direction from the company's General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Manage the day-to-day fulfillment of customer orders within the Value Added/Outbound Consumer Section of the distribution center.
• Responsible for shipping consumer type customer orders complete and on time. Expected to meet or exceed hourly fulfillment rate standards
• Responsible for responding to daily inquiries from the internal sales administrators regarding the status and prioritization of shipment activity within the VA/Outbound area
• Responsible for managing the product return process, and interaction with various AR and Customer Service staff within the company.
• Provide support to the warehouse manager in functional areas outside of the immediate VA and Returns depts. as necessary.
• Reconcile inventory, shipments and returns in systems on daily basis
• Pack, mark and ship orders in accordance with customer standards
• Maintain documentation of consumer type customer shipping standards
• Staff the Value Added and Returns departments according to budget and volume
• Maintain a clean and safe working environment
• Ensure proper preventative maintenance programs are in place for the equipment and resources within the Value-Added section of the distribution center
• Develop and maintain a purchasing replenishment program for packaging materials and MRO items for the value added and returns dept.
• Manage the Value Added and Returns dept. staff ensuring compliance to company rules and regulations as noted in the policy manual.
• Manage, develop, and report KPI’s to leadership regarding performance of Value Added and Return Depts.
• Manage staff performance by coaching, counseling, disciplining, planning, monitoring, and performing evaluations of employees.

KPI'S OR KEY GOALS TO MEASURE PERFORMANCE OF POSITION:

• Safety Meetings – Monthly Participation 100%.
• Units Shipped Per Hour / Per Man Hour.
• # of Containers Processed.
• % of sales Shipped (Fill Rate) – 98%.
• Returns processed and Ag. Return receiving time.
• All KPI and goals are evaluated and may change depending on direction and strategy of COO.

MINIMUM QUALIFICATIONS:

• Associates Degree
• 4-6 years of Supervisory
• Operations, Manufacturing, Distribution Management Required.
• Exceptional in Microsoft Office Suite - with the ability to use Excel advanced functions of pivots and formulas.
• Strong understanding of Warehouse Management Systems and Concepts
• Prior management or supervision of employees in warehouse facility.