Sr. Warehouse Manager

C & F Enterprises, Inc.; Toano (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

C & F Enterprises, Inc. in Virginia seeks a senior leader to manage Warehouse and Operations functions, champion safety, and align with our core values.

You will develop strategies to boost productivity while ensuring accurate, cost-effective performance and strong internal and external customer relationships. This role directs a multi-site team, mentors the Warehouse Manager and Invoice Supervisor, and drives improvements across inventory control, shipping, and receiving, with emphasis on

Qualifications

• A 4 year bachelor's degree in Business or Transportation/Logistics Management and/or equivalent experience.
• Minimum 10 years of warehouse management field experience, strongly preferred.
• Minimum 5 years of experience developing and executing strategy initiatives required.
• Knowledge of regulations relating to transportation and warehouse operations.
• Expertise in inventory control and order fulfillment standards and metrics.
• Knowledge of warehouse management systems, inventory control and workforce scheduling.

Responsibilities

• Provides leadership to facilitate excellence in customer service execution.
• Champions, initiates, and drives strategic objectives to remove barriers and improve processes.
• Oversees multi-site warehouse facilities and related teams, including invoice department functions.
• Directs managers in performance management and coaching to achieve productivity goals.
• Drives safety culture and compliance with OSHA and other regulations.
• Manages carrier selection and performance evaluation when applicable.
• Guides ongoing improvements in inventory control, shipping and receiving.

Skills

Exceptional customer service

Leadership

Strategic thinking

Collaboration across departments

Analytical thinking

Time management

Education

Bachelor's degree in Business or Transportation/Logistics Management

Tools

Warehouse Management System

Inventory control software

Microsoft Excel

Job description

Job Purpose

Responsible for all areas of Warehouse and Operations functions; the purpose of this leadership position is to promote and implement the company’s core values and excellence in customer service; develops and executes strategies to optimize productivity in an accurate, safe, and cost-effective manner; responsible for maintaining strong relationships with internal and external customers.

Job Purpose

Responsible for all areas of Warehouse and Operations functions; the purpose of this leadership position is to promote and implement the company’s core values and excellence in customer service; develops and executes strategies to optimize productivity in an accurate, safe, and cost-effective manner; responsible for maintaining strong relationships with internal and external customers.

Duties And Responsibilities

• Provides leadership to facilitate excellence in customer service execution.
• Champions, initiates, and drives strategic objectives to remove barriers, improve processes, and facilitate organizational change.
• Provides strategic, multi-site leadership and management across warehouse facilities, overseeing diverse teams supporting warehouse and invoice department functions.
• Guides and directs the Warehouse Manager and Invoice Supervisor in the overall performance management of employees within their respective areas.
• Establishes short- and long-term operational strategies, including training, employee development, and process improvement across a broad range of operational needs.
• Establishes performance objectives and coaches Managers and Supervisors to achieve their respective productivity and inventory goals.
• Directs the carrier management process, including carrier selection, qualification, and performance evaluation.
• Monitors product import and export processes to ensure compliance with applicable regulatory and legal requirements.
• Builds and sustains a strong safety culture across all warehouse facilities by championing best practices, safety awareness, and continuous improvement initiatives.
• Ensures compliance with internal safety standards and applicable federal, state, and local regulations, including OSHA, fire safety standards, forklift certifications, and other warehouse safety requirements.
• Provides leadership and direction in achieving company goals while effectively addressing operational challenges and changing business needs.
• Anticipates staffing needs for the Warehouse and Invoice departments based on operational demands.
• Drives performance related to product inventory control, tracking, shipping, and receiving.
• Provides consistent communication through clear and concise department meetings.
• Provides leadership to enhance team skills and competencies and establish team performance objectives.
• Leads and oversees the maintenance and ongoing improvement of the computerized Warehouse Management System (WMS).
• Oversees the performance review process for employees within the warehouse and invoice reporting structure.
• Manages employee performance concerns within span of control and ensures appropriate follow-up.
• Addresses and corrects unsafe conditions and behaviors within work areas.
• Builds morale across teams by providing clear direction, recognition, and positive feedback.
• Holds Managers and Supervisors accountable for employee development goals and performance expectations.
• Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
• Demonstrates a commitment to C&F Enterprises, Inc. core values.
• The position responsibilities outlined above are not intended to be all-inclusive, and other duties, responsibilities, and qualifications may be required or assigned as necessary.

Skills

Exceptional customer service capabilities

Demonstrated Leadership Skills And Abilities

• Proven knowledge of warehouse logistics and operations
• Ability to work collaboratively across department functions
• Possess analytical thinking and problem solving skills
• Impeccable time-management, organizational and attention to detail skills
• Ability to operate computer, warehouse inventory system and internet navigation

Competencies

• Customer Service
• Positive Energy Level
• Leadership
• Organizational Effectiveness
• Strategic Thinking
• Team Player
• Time Management
• Independence

Qualifications

• A 4 year bachelor’s degree in Business or Transportation/Logistics Management and/or equivalent experience
• Minimum 10 years of warehouse management field experience, strongly preferred
• Minimum of 5 years of experience developing and executing strategy initiatives required
• Knowledge of regulations relating to transportation and warehouse operations
• Expertise in inventory control and order fulfillment standards and metrics
• Knowledge of warehouse management systems, inventory control and workforce scheduling
• Demonstrated ability to influence desired outcomes through direct and indirect resources
• Must be familiar with and proficient in the use of computerized systems used for inventory management

Physical Requirements

• Advanced skills in Microsoft Office and Excel, strongly preferred
• Sitting, Standing Walking
• Heavy lifting: Raising or lowering an object from one level to another (includes upward pulling)
• Exposure to varied temperatures within warehouse environment
• Work inside and outside; work around machinery with moving parts and vehicles
• Carrying, pushing, pulling boxes and items; up to 75-100 lbs, at times.