Assistant VP Of Bus Operations

Smart & Final; Detroit (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Smart & Final seeks an Assistant Vice President of Bus Operations to lead terminal transportation and maintenance, scheduling staff and drivers, and overseeing fare revenue handling. The role requires strong leadership and budget involvement in Michigan locations, with accountability for safety and operational metrics.

The ideal candidate brings extensive transportation management experience, CDL eligibility, and proven team leadership, complemented by proficiency in MS Word/Excel and strong

Qualifications

• Bachelor’s or higher in a relevant field or substantial transportation management experience.
• Minimum five years in supervisory roles within transportation/maintenance and scheduling.
• CDL with required endorsements to obtain within 30 days of appointment.
• Strong communication and leadership abilities.

Responsibilities

• Coordinate and supervise daily transit and maintenance activities at the terminal.
• Oversee vault operations for secure handling of fare revenues.
• Supervise administrative staff and frontline supervisors.
• Schedule and train dispatchers, road supervisors and maintenance supervisors.
• Counsel division staff and manage disciplinary actions as needed.
• Represent the Authority in grievance meetings and assist budgeting and inquiries.

Skills

Heavy-duty vehicle knowledge

CDL with endorsements (within 30 days)

MS Word

MS Excel

Verbal and written communication

Team leadership and interpersonal

Problem solving and analytical

Education

Bachelor’s degree in Business Administration, Transportation, Planning, Public Administration or related field

Seven years of progressive experience in transportation management

Five years supervisory experience in transportation and/or maintenance management and schedule preparation

Tools

MS Word

MS Excel

Job description

Job Title: Assistant Vice President of Bus Operations

Please note that the selected candidate could be assigned to our Clinton Township, Troy, or Inkster, Michigan locations.*

Department: Operations

General Summary

Under general supervision, the Terminal Manager coordinates and directs all phases of transportation and maintenance activities for the terminal. Responsible for the scheduling, training and supervision of first line supervisory employees and administrative staff; assists in the coordination and training of Fixed Route and Connector Operators.

Duties And Responsibilities

• Coordinates, directs, and supervises the daily transit and maintenance activities of the terminal ensuring that there are appropriate manpower and sufficient coaches available to meet scheduled service requirements.
• Oversees the vault house function to ensure proper and secure handling of fare revenues collected through Fixed Route and Connector transit services.
• Supervises, staffs and directs administrative staff.
• Coordinates, directs and supervises the scheduling and training of dispatchers, road supervisors and maintenance supervisors. Assists in the coordination of scheduling and training of fixed route and connector bus operators.
• Counsels division employees and issues discipline as appropriate.
• Represents the Authority at first and second step grievance meetings for represented employees.
• Assists in the development and compliance of division operations budget.
• Investigates accidents to ensure compliance with Authority policies and procedures.
• Responds to and investigates passenger inquiries and complaints relating to routes, schedules, safety, and driver/passenger relations.
• Surveys new routes and recommends existing schedule changes.
• Performs other duties as assigned.

Knowledge, Skills And Abilities

• Bachelor’s degree in Business Administration, Transportation, Planning, Public Administration or related field or seven (7) years of progressive experience in transportation management.
• Five years supervisory experience in transportation and/or maintenance management and schedule preparation.
• An equivalent combination of education and experience may be substituted for minimum requirements.
• Knowledgeable in the repair of heavy-duty diesel and gasoline powered vehicles.
• Ability to obtain a Michigan Commercial Driver’s License (CDL) with proper endorsements within thirty (30) days of appointment.
• Proficient in the use of Windows-based MS Word and MS Excel applications.
• Effective verbal and written communication skills.
• Strong team leadership and interpersonal skills. Problem solving and analytical skills.

THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.