Assistant Visual Merchandising Manager

URBN Urban Outfitters, Inc.; Town of Victor (NY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO)

Employee discounts

Retirement plan

Job summary

URBN Urban Outfitters, Inc. in Victor, NY, is seeking an Assistant Visual Manager to support the store’s selling, service, and operations with a focus on merchandising and display that creates an inspiring visual experience for customers.

You will lead a team in presenting merchandise, collaborating with leadership, and ensuring standards are met. The role requires flexible hours and a passion for the brand, with opportunities to drive visual storytelling and a standout in-store experience.

Qualifications

• Love for the FP brand.
• 1+ years store visual merchandising and leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer.
• Involves entire team in selling and visual initiatives that enhance the customer experience; encourages employees to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way.
• Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
• Trains the team on store processes, merchandise placement, and standards; provides timely and specific employee feedback to create a culture of action and accountability.
• Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
• Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection.
• Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business.
• Manages the visual direction from planning through execution to meet company expectations, budgets, and timeline; utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels.
• Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
• Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported.
• Current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team.
• Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
• Fosters a culture of strong communication and teamwork in order to ensure a balance of operational and visual priorities and to facilitate problem-solving

Skills

Brand ambassador

Team leadership

Customer service

Flexibility

Job description

URBN Urban Outfitters, Inc. in Victor, NY, is seeking an Assistant Visual Manager to support the store’s selling, service, and operations with a focus on merchandising and display that creates an inspiring visual experience for customers.

You will lead a team in presenting merchandise, collaborating with leadership, and ensuring standards are met. The role requires flexible hours and a passion for the brand, with opportunities to drive visual storytelling and a standout in-store experience.