Assistant Vice President for Enrollment Technology, Operations and Data Strategy
Rutgers University
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Benefits offered by this job
Job summary
Rutgers University seeks an Assistant Vice President for Enrollment Technology, Operations and Data Strategy to lead university-wide enrollment technology, governance, and data strategy. You will drive CRM strategy, data integration, and analytics across Rutgers’ campuses and academic units.
The role requires building roadmaps, coordinating with OIT and administrative partners, and delivering data-driven insights to improve recruitment, admissions, financial aid coordination, and student success.
Qualifications
- Master’s degree in higher education administration, business, information systems, data management and analytics, public administration, or a related field; or an equivalent combination of education and experience.
- Minimum of seven years of progressively responsible leadership experience in higher education enrollment management, enrollment technology, CRM administration, student information systems, data analytics, or related field.
- Experience leading complex technology implementations, enterprise systems initiatives, or business process improvement efforts in a large organization.
Responsibilities
- Provides university-wide leadership for enrollment technology, CRM strategy, data integration, and analytics.
- Leads governance and continuous improvement of Slate, Salesforce Marketing Cloud, Degree Audit, and related enrollment technologies.
- Develops strategic roadmaps and priorities to support the full student lifecycle across campuses.
- Brings together enrollment and student-success data across schools, campuses, and admin units.
- Establishes standards for data quality, integration, and cross-unit coordination.
- Collaborates with OIT, OIRDS, academic and administrative units to support student success.
Skills
Education
Tools
Job description
Recruitment/Posting Title Assistant Vice President for Enrollment Technology, Operations and Data Strategy
Job Category Staff & Executive - Executive
Department University Academic Affairs
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Rutgers, The State University of New Jersey is seeking an Assistant Vice President for Enrollment Technology, Operations and Data Strategy for the University Academic Affairs.
Among the key duties of the position are the following:
- Provides university-wide leadership for emerging technologies, CRM strategy, data integration, operational analytics, and business-process improvement supporting Enrollment Management and Student Success across Rutgers.
- Leads the university-wide strategy, governance, and continuous improvement of Slate, Salesforce Marketing Cloud, Degree Audit, and related enrollment technologies.
- Evaluates emerging technologies and develops strategic recommendations, roadmaps, and implementation priorities that support the full student lifecycle, including recruitment, admissions, financial aid coordination, student communications, retention, progression, and student success across campuses and Chancellor-Led Units.
- Brings together enrollment and student-success data that may be housed across schools, campuses, departments, programs, administrative units, and systems.
- Develops university-wide strategy for connecting and analyzing decentralized information so that senior leaders can respond to institutional trends, gaps, risks, opportunities, and student populations that may not be visible within a single unit or system.
- Works in partnership with OIT, OIRDS, Chancellor-Led Units, academic units, communications, and other university stakeholders.
- Establishes shared strategy & standards, improves data quality and integration, and advances coordinated technology and process-improvement initiatives.
- Provides university-wide strategy, governance, analysis, and coordination, while operational units retain responsibility for daily processing, regulatory administration, service delivery, and local program management.
Exempt
Grade 10
Minimum Salary
143,712.00
Mid Range Salary
181,901.00
Maximum Salary
220,090.00
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Full Time
Standard Hours
37.50
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Admin Assembly (MPSC)
PeopleSoft
Staff - 12 month
ABP
- Master’s degree in higher education administration, business administration, information systems, data management and analytics, public administration, or a related field, or an equivalent combination of education and experience.
- Minimum of seven years of progressively responsible leadership experience in higher education enrollment management, enrollment technology, CRM administration, student information systems, data analytics, or a closely related field.
- Experience leading complex technology implementations, enterprise systems initiatives, or business process improvement efforts in a complex organization.
- Experience supervising professional staff, managing complex projects, and leading cross-functional teams.
- Ability to collaborate effectively across academic and administrative units in a large, complex organization.
- Knowledge of CRM systems, enterprise applications, data governance, reporting, and business process improvement.
- Strong project management, organizational, and change management skills.
- Ability to analyze information, solve complex problems, and exercise sound independent judgment.
- Excellent leadership, communication, interpersonal, and relationship-building skills.
- Knowledge of FERPA, privacy requirements, records management, and responsible data stewardship.
- Commitment to student success, inclusive excellence, and collaborative leadership.
- Advanced knowledge of higher education enrollment management, CRM systems, data quality, operational process improvement, analytics, and technology implementation.
- Doctoral degree or additional graduate study in higher education administration, information systems, business administration, organizational leadership, or a related field.
- Direct experience leading the implementation, administration, governance, or optimization of Slate CRM in a complex higher education environment.
- Experience integrating Slate with Salesforce Marketing Cloud or other enterprise CRM and constituent communication platforms.
- Experience with business intelligence tools, CRM reporting, and dashboard development (e.g., Tableau, Power BI, SQL ).
- Professional certification or demonstrated experience in project management, change management, Lean Six Sigma, Agile, or similar process improvement methodologies.
- Slate CRM ; Salesforce Marketing Cloud; student information systems; approved reporting environments; SQL or data query tools; dashboarding and business intelligence tools such as Tableau or Power BI; CRM reporting and analytics tools; document imaging and records management systems; project management and collaboration tools; and standard office productivity software.
- This position operates in a standard professional office environment and requires regular use of a computer and related technology.
- The role may require occasional travel to Rutgers campuses and university locations, participation in meetings outside standard business hours, and engagement with implementation teams, campus partners, or vendors as needed.
Posting Number 26ST1941
Posting Open Date 10/12/2026
Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Required fields are indicated with an asterisk (*).
- * Do you have a Master's degree in higher education administration, business administration, information systems, data management and analytics, public administration, or a related field, or an equivalent combination of education and experience?
- Yes
- No
- * Do you have a minimum of seven years of progressively responsible leadership experience in higher education enrollment management, enrollment technology, CRM administration, student information systems, data analytics, or a closely related field?
- Yes
- No
- Resume/CV
- Cover Letter/Letter of Application
- List of Professional References (contact Info)
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: Non-Discrimination-Statement.
In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-3973 or e-mail us.
Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu.
Rutgers University participates in the E-Verify program as required by law. Learn more about the E-Verify program.
For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or ROCS@hr.rutgers.edu.
To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here.
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