Assistant University Marshal, Operations & Protocol

Harvard University; Massachusetts; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Harvard University is seeking an organized Assistant University Marshal, Administration and Operations to oversee the Marshal’s Office operations, visitor coordination, and budgeting. This role blends strategic oversight with hands-on duties to ensure a welcoming, efficient experience for guests and delegations across Harvard.

The position requires leadership, discretion, and collaboration with university partners, including managing a Program Manager and supporting events such as Commencement

Qualifications

• Bachelor's degree required.
• Minimum of five (5) years of related experience.
• Experience supervising staff and/or managing teams or complex projects.
• Excellent judgment and discretion when handling confidential information.

Responsibilities

• Manage the day-to-day operations of the office, including finance, purchasing, space, and basic IT coordination.
• Prepare, track, and report on the department budget and all financial transactions for the main office and Commencement.
• Hire, train, and supervise the Program Manager; support for delegate, gift, and flag services and visit records/correspondence.
• Oversee visitor coordination for the Marshal’s Office; track invitations and visit requests across the University.
• Collaborate with schools, centers, departments, and partners to plan high-profile visits and events.
• Advise on visit planning, protocol, etiquette, and seating; provide guidance on hosting and cultural norms.
• Develop and maintain protocol tools and resources for campus partners.
• Oversee communications for the Marshal’s Office; write and edit briefing memos and background materials.
• Represent the University Marshal in the Marshal’s absence; ensure continuity of information and engagement with external partners.
• Serve as a senior staff member for major University events, including Commencement and inaugurations.
• Lead or support special projects such as office moves, retreats, or process improvements.

Skills

Organizational skills

Diplomacy & tact

Budget management

HR processes

Office systems

Communication skills

Event coordination

Education

Bachelor's degree

Job description

Harvard University is seeking an organized Assistant University Marshal, Administration and Operations to oversee the Marshal’s Office operations, visitor coordination, and budgeting. This role blends strategic oversight with hands-on duties to ensure a welcoming, efficient experience for guests and delegations across Harvard.

The position requires leadership, discretion, and collaboration with university partners, including managing a Program Manager and supporting events such as Commencement