Strategic Ops & Protocol Lead, University Marshal

Harvard University; Cambridge (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Retirement plans with university terms

Tuition assistance and reimbursement

Job summary

Harvard University’s Office of the University Marshal seeks a highly organized, diplomatic administrator to manage daily operations and visitor coordination for the Marshal’s Office. The role oversees budgets, procurement, space, records, and communications across Harvard and its partners, supporting ceremonies and high-profile events with tact and discretion.

The position requires a Bachelor’s degree, at least five years of related experience, and strong leadership abilities.

Qualifications

• Bachelor's degree required.
• Experience supervising staff or managing teams or complex projects.
• Demonstrated ability to communicate effectively with a diverse range of people.

Responsibilities

• Manage day-to-day operations of the Marshal’s Office, including finance, purchasing, space, and basic IT coordination.
• Oversee visitor coordination and plan high-profile visits and events across the university.
• Develop protocol tools, guides, checklists, and templates for campus partners.
• Lead or support projects such as office moves, retreats, or process improvements.
• Represent the University Marshal in meetings and when needed during major university events.

Skills

Diplomacy

Organizational skills

Budget management

People management

Communication

Education

Bachelor's degree

Advanced degree preferred

Job description

Harvard University’s Office of the University Marshal seeks a highly organized, diplomatic administrator to manage daily operations and visitor coordination for the Marshal’s Office. The role oversees budgets, procurement, space, records, and communications across Harvard and its partners, supporting ceremonies and high-profile events with tact and discretion.

The position requires a Bachelor’s degree, at least five years of related experience, and strong leadership abilities.