Assistant Unit Manager

Hunter Super Techs - TurnPoint; South Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonus Eligible

Paid Time Off

Free meal each shift

Medical benefits

401k with 4% match

Career advancement & development

Tuition reimbursement & scholarships

KFC Foundation programs

Job summary

KFC is seeking an Assistant Manager to support the Restaurant General Manager, uphold brand standards, train and coach the team, and drive daily operations. You’ll lead by example, manage cash controls, inventory, and labor, and help create unforgettable customer experiences.

Expect a 50-hour week with time-and-a-half for 10 hours, plus opportunities for growth and development. You will work to maintain food safety, performance metrics, and team recognition, while promoting equity and belonging

Qualifications

• 2+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control procedures, maintaining inventory and labor.
• Ensure all employees receive proper training and resources.
• Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration and motivation.
• Identify and recruit exceptional talent, supporting the RGM in the hiring process.
• Possess strong communication skills for conducting performance appraisals and disciplining when needed.
• Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.

Responsibilities

• Lead daily restaurant operations in the RGM's absence.
• Model the KFC Connect Success Routine to meet customer needs.
• Oversee shift responsibilities and food safety standards.
• Collaborate with the RGM to assess team performance and provide feedback.
• Address employee relations issues and resolve or escalate as needed.
• Assist in sourcing and interviewing Team Members for hiring.
• Manage cash control, security procedures, inventory, and labor.
• Review financial reports and act to optimize performance.
• Support facility maintenance and health & safety standards.

Skills

Management experience

Team leadership

Coaching & training

Communication

P&L management

Cash handling

Job description

Location: 75 W Hwy. 92, Williamsburg, KY, 40769

About the Job

As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day

• Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards.
• Take charge of restaurant operations in the RGM's absence.
• Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback.
• Address employee relations issues as they arise, determine immediate resolutions, or elevate to the RGM when necessary.
• Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
• Act like an owner by assisting with Profit & L management, including cash control, security procedures, inventory maintenance and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

• 2+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration and motivation.
• Identify and recruit exceptional talent, supporting the RGM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
• Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard

• Competitive pay
• Bonus Eligible
• Paid Time Off
• Free meal each shift
• Medical benefits
• 401k retirement plan with 4% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!