Assistant Transit Supervisor

City of Albuquerque; Albuquerque (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Albuquerque's Transit Department seeks a detail-oriented professional to assist in planning and coordinating motorcoach and paratransit operations. You will work within the Operations Division to support supervisors, ensure compliance, and coordinate with other divisions and external partners.

This safety-sensitive role requires an associate degree and transit operator experience, plus valid NM driver’s license, COP, and CDL-B with P endorsement, with DOT drug testing.

Qualifications

• Associate's degree in business; three years transit operator experience may be interchangeable on a year-for-year basis.
• Must possess NM Driver's License and be able to obtain by date of hire.
• CDL Class B with Passenger endorsement within three weeks of City CDL training; DOT physical and drug testing required.

Responsibilities

• Coordinate organization, staffing and operational activities for motorcoach/paratransit operations; monitor safety and performance of operators.
• Develop and implement goals, policies, procedures and directives; participate in work planning and reviews.
• Assist in obtaining and maintaining required certifications for motorcoach and paratransit.
• Perform driving and non-driving duties as needed; identify improvements in service delivery.

Skills

Transit operations coordination

Safety compliance

Driver supervision

Education

Associate's degree in business

Job description

Position Summary

Assist in the planning and coordinating of Motorcoach and Paratransit activities and operations within the Operations Division of the Transit Department; assist in the coordination of assigned activities with other divisions, outside agencies and the general public; provide assistance to Transit Supervisors; assist in monitoring compliance of drivers' duties and documentations

This is a safety sensitive position subject to random drug/alcohol testing.

Essential And Supplemental Functions

ESSENTIAL FUNCTIONS: Essentialfunctions may include, but are not limited to the functions listed below. Mustbe able to perform the essential functions of the job with or without areasonable accommodation.

• Assist in the coordination of organization, staffing and operational activities for assigned Motorcoach/paratransit operations and services including monitoring the safety and performance of Motorcoach/paratransit operators.
• Participate in the development and implementation of goals, objectives, policies and priorities. Assist in the implementing resulting policies, procedures, and directives.
• Obtain and maintain required Motorcoach and paratransit certifications.
• Perform all applicable driving and non-driving Motorcoach and/or paratransit duties on an occasional basis, or at the direction of Transit Management.
• Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Provide input into the work plan for assigned Motorcoach/paratransit services; assign work activities and projects, as appropriate; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
• Coordinate City and special events with outside agencies; design alternative detours and routes for area affected; be present and provide extended service during special events.
• Assist in the selection, training, motivation and evaluation of Motorcoach/paratransit personnel; assist in the provision and/or coordination of staff training; work with employees to correct deficiencies; initiate, recommend, and implement discipline procedures.
• Provide staff assistance to higher level supervisory or management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Respond to and investigate a variety of emergencies, accidents, and other related incidents.
• Participate in coordinating transit activities with other divisions and outside agencies and organizations.

Supplemental Functions

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of transit services.
• Participate in professional development programs to enhance leadership concepts and skills.
• Assist in the preparation of analytical and statistical reports on operations and activities.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate's degree from an accredited college or university in business; and Three (3) years of transit operator experience.

Additional Requirements

• Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
• Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.
• Possession of a valid New Mexico Commercial Driver's License (CDL) Class B with a Passenger (P) endorsement within a three (3) week period from completion of City CDL training.
• Must be able to maintain CDL once obtained.
• Must pass Department of Transportation (DOT) physical exam and required drug testing.

Working Conditions

Environmental: Office environment, field environment, exposure to smoke, fumes, gases, hazardous materials.

Physical: Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time in the operation of motorized equipment and vehicles.