Assistant Dental Office Manager

Aspen Dental; Bemidji (MN); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Culture of collaboration

Free learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to lead front-office operations and assist management. The role emphasizes patient service, scheduling, and collaboration with the dental team to deliver high-quality care.

You will participate in an eight-week training program and report to the Manager, contributing to a supportive culture and ongoing development within a world-class dental service organization.

Qualifications

• Provide superior patient service with compassion and care, following policies and regulations.
• Collaborate with diverse dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily non-clinical tasks under the Manager's direction.
• Review data to evaluate practice impact and oversee scheduling.

Responsibilities

• Deliver excellent patient service and care coordination.
• Work with dental team to ensure smooth front-office operations.
• Explain treatment options and verify insurance coverage with patients.
• Supervise non-clinical staff tasks and daily priorities.
• Monitor scheduling and patient communications to optimize visits.

Skills

Communication

Interpersonal skills

Analytical thinking

Education

High school diploma

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time

Salary: $20 - $24 / hour

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data