Assistant Terminal Manager

Cross Sound Ferry Services, Inc; Orient Point (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

401K

Profit-sharing plan

Health and dental plan

Paid vacation

Overtime pay

Job summary

Cross Sound Ferry Services, Inc. in Orient Point is seeking a hands-on manager to help run the Orient Point Ferry Terminal, train staff, oversee ticketing, enforce policies, and ensure outstanding customer service.

The role involves outdoor work, supervising approximately 10 employees, working with independence, and weekend/holiday shifts. Strong communication and computer skills are required.

Qualifications

• Candidates must have management experience overseeing ~10 employees.
• Excellent customer service and communication skills.
• Comfortable working outdoors and on your feet for long periods.
• Willing to work weekends and holidays.

Responsibilities

• Train and manage terminal staff.
• Oversee ticketing and customer flow.
• Enforce company policies and procedures.
• Maintain terminal facilities and equipment.
• Use computer systems and technology to support operations.

Skills

Staff management

Customer service

Communication skills

Computer literacy

Leadership

Tools

Ticketing software

POS systems

Terminal operations

Job description

Cross Sound Ferry is seeking a highly motivated individual to assist in the management of our Orient Point Ferry Terminal. This multi-faceted position includes: training and management of staff; overseeing the ticketing and organization of our customers; enforcing company policies and procedures; promoting a high level of customer service; assisting in maintaining the ferry terminal facility; and a variety of other tasks. Applicant should be a \"people person\" who enjoys a variety of hands-on work. The manager will oversee approximately 10 employees and must be capable of managing with a degree of independence. This position involves being outside and on your feet most of the time. Candidates must have excellent customer service and communication skills. We are looking for candidates with management experience and who are comfortable working with computers and technology. This position requires working weekends and holidays.

Benefits

• competitive pay
• 401K
• profit-sharing plan
• health and dental plan
• paid vacation
• overtime pay
• etc.

Cross Sound Ferry is an Affi… Employer.

Pay Range: $27/hr - $30/hr based on experience, with opportunities for growth.