Ferry Terminal Operations Lead

Cross Sound Ferry Services, Inc; Orient Point (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

401K

Profit-sharing plan

Health and dental plan

Paid vacation

Overtime pay

Job summary

Cross Sound Ferry Services, Inc. in Orient Point is seeking a hands-on manager to help run the Orient Point Ferry Terminal, train staff, oversee ticketing, enforce policies, and ensure outstanding customer service.

The role involves outdoor work, supervising approximately 10 employees, working with independence, and weekend/holiday shifts. Strong communication and computer skills are required.

Qualifications

• Candidates must have management experience overseeing ~10 employees.
• Excellent customer service and communication skills.
• Comfortable working outdoors and on your feet for long periods.
• Willing to work weekends and holidays.

Responsibilities

• Train and manage terminal staff.
• Oversee ticketing and customer flow.
• Enforce company policies and procedures.
• Maintain terminal facilities and equipment.
• Use computer systems and technology to support operations.

Skills

Staff management

Customer service

Communication skills

Computer literacy

Leadership

Tools

Ticketing software

POS systems

Terminal operations

Job description

Cross Sound Ferry Services, Inc. in Orient Point is seeking a hands-on manager to help run the Orient Point Ferry Terminal, train staff, oversee ticketing, enforce policies, and ensure outstanding customer service.

The role involves outdoor work, supervising approximately 10 employees, working with independence, and weekend/holiday shifts. Strong communication and computer skills are required.