Terminal Operations Supervisor — Outdoor & Customer-Focused

Cross Sound Ferry Services; Orient Point (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

401K

Profit-sharing plan

Health and dental plan

Paid vacation

Overtime pay

Etc.

Job summary

Cross Sound Ferry Services is seeking a motivated manager for the Orient Point Ferry Terminal. You will train and lead a ~10-person team, oversee ticketing, ensure smooth daily operations, and enforce policies while maintaining a customer-focused environment.

The role involves outdoor work and requires strong communication and computer skills, with weekend/holiday duties. The position offers competitive pay and benefits including 401K, profit-sharing, health and dental plans, paid vacation, and

Qualifications

• Experience managing staff and training team members.
• Strong customer service and communication skills.
• Comfortable using computers and technology for daily tasks.

Responsibilities

• Train and manage about 10 staff at the Orient Point Ferry Terminal.
• Oversee ticketing and organization of customers.
• Enforce company policies and procedures.
• Promote high levels of customer service and improve operations.
• Help maintain the terminal facility and supervise day-to-day tasks.
• Work weekends and holidays as required.

Skills

Staff management

Supervising a team

Customer service

Communication

Computer proficiency

Tools

Ticketing systems

Job description

Cross Sound Ferry Services is seeking a motivated manager for the Orient Point Ferry Terminal. You will train and lead a ~10-person team, oversee ticketing, ensure smooth daily operations, and enforce policies while maintaining a customer-focused environment.

The role involves outdoor work and requires strong communication and computer skills, with weekend/holiday duties. The position offers competitive pay and benefits including 401K, profit-sharing, health and dental plans, paid vacation, and