Assistant Team Leader

Postgraduate Center for Mental Health; Hempfield Township (Westmoreland County); On-site; USD 55,000 - 75,000; Full time

Job summary

Postgraduate Center for Mental Health is seeking an ACT-based support professional to assist the Team Leader in overseeing clinical and case management services for hard-to-reach individuals with serious mental illness. You will engage clients in the community and ensure program and contract objectives are met.

The role requires a Master’s degree and NYS licensure preferred, with at least two years in human services.

Qualifications

• Master’s degree required.
• License eligibility or licensure in NYS preferred (LMHC, LMSW, or LCSW).
• At least two years of experience in human services with individuals with serious mental illness and co-occurring substance use disorders.

Responsibilities

• Assist with managing the day-to-day clinical operations and required productivity standards.
• Direct and coordinate consumer admission and discharge processes.
• Monitor and review Comprehensive Assessments and Service Plan Reviews; ensure required assessments are completed.
• Review and ensure submission of Incident Reports as required.
• Conduct assessments (CAIRS, AOT) as needed.
• Monitor high-risk cases and lead case conferences and coordination of care.
• Oversee documentation to ensure quality, timeliness and accuracy per Medicaid, OMH and agency standards.
• Perform daily community visits and document progress notes and required documentation.
• Complete Wellness Plans and comprehensive assessments as required.
• Maintain a role as Substance Use Specialist, Family Specialist or Transition Specialist.
• Provide 24-hour crisis intervention on-call services on rotating basis.
• Perform other duties as required by ACT Team Leader.

Skills

Community outreach

Case management

Crisis intervention

Documentation quality

Team coordination

Professional judgment

Education

Master’s Degree

LMHC,LMSW,LCSW (NYS licensure preferred)

Job description

JOB SCOPE

Assist the ACT Team Leader in the oversight of multi-disciplinary clinical and case management services delivered by a team of clinical and administrative staff with focus of assertively engaging hard-to-reach consumers with serious mental illness. Ensure that needs of consumers, ACT program goals, and contract objectives are effectively achieved. As part of the ACT you must be willing to go out into the community to provide services. This role involves considerable professional initiative and judgment.

Assist the ACT Team Leader in the oversight of multi-disciplinary clinical and case management services delivered by a team of clinical and administrative staff with focus of assertively engaging hard-to-reach consumers with serious mental illness. Ensure that needs of consumers, ACT program goals, and contract objectives are effectively achieved. As part of the ACT you must be willing to go out into the community to provide services. This role involves considerable professional initiative and judgment.

ESSENTIAL FUNCTIONS

• Assist with managing the day-to-day clinical operations and required productivity standards.
• Directs and coordinates consumer admission process and discharge process.
• Monitor and review Comprehensive Assessments, Service Plan Reviews and ensures required assessments are complete as needed.
• Reviews and ensures the submission of Incident Reports as required
• Assists with conducting other required assessments with clients, such as Child and Adult Integrated Reporting System (CAIRS) reports and Assisted Outpatient Treatment (AOT) reports.
• Monitor high-risk cases and takes lead in case conferences, meeting and coordination of care.
• Sets standards of performance by overseeing all documentation to ensure quality, timeliness and accuracy, in compliance with Medicaid, NYS Office of Mental Health, NYC Department of Health and Mental Hygiene and agency standards.
• Adheres to ACT policies & procedures, agency policies and maintains appropriate professional standards.
• Conducts daily visits in the community, and subsequent progress notes and other required documentation in accordance with agency and OMH standards.
• Completes Wellness Plans, Comprehensive assessments and other documentation as required.
• Maintain a role as either a Substance Use Specialist, Family Specialist or Transition Specialist
• Provide 24-hour crisis intervention on-call services on rotating basis.
• Performs other duties as required by ACT Team Leader.

Qualifications

Education and Experience

• Master’s Degree required
• LMHC, LMSW, LCSW, or equivalent in licensure in NYS preferred
• At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.