Assistant Talent Acquisition Manager

American Cruise Lines; Sandy (UT); On-site; USD 65,000 - 95,000; Full time

Job summary

American Cruise Lines in Sandy, UT seeks an Assistant Manager, Talent Acquisition to support our in-house recruiting team. You’ll balance hands-on sourcing with coaching TA Specialists, managing high-volume frontline hospitality and corporate roles, and upholding a positive candidate experience.

This onsite role partners with hiring managers to forecast staffing, prepare weekly metrics, and guide onboarding and TA training. A Bachelor's degree and 3–5 years in Talent Acquisition are required.

Qualifications

• 3-5 years Talent Acquisition experience, including high-volume hiring.
• Experience recruiting frontline/hourly and professional/corporate roles.
• Prior experience supporting or leading recruiting teams preferred.
• Strong working knowledge of ATS platforms and recruiting metrics.

Responsibilities

• Support full-cycle recruitment for frontline, call center, and corporate roles.
• Provide day-to-day guidance and support to Talent Acquisition Specialists (TAS).
• Assist with onboarding, training, and mentoring of TA team members.
• Prepare and distribute weekly recruiting reports and metrics.
• Track recruiter workloads and support productivity and service-level expectations.
• Maintain accurate recruiting data within the ATS.
• Support process improvements to enhance efficiency, scalability, and candidate experience.
• Serve as a point of contact for escalations and assist as acting manager when needed.
• Ensure compliance with company policies, employment laws, and hospitality industry standards.
• Partner with hiring managers to understand staffing needs, priorities, and timelines.

Skills

High-volume recruiting

Team leadership

Communication

Data-driven

ATS knowledge

MS Office

Education

Bachelor's degree in HR, Business, Hospitality Management, or related field

Tools

ATS platforms

Microsoft Office

Job description

Location: Sandy, UT

Job Id:9613

# of Openings:500

American Cruise Lines, the largest U.S. cruise company, is seeking a motivated and personable Assistant Manager, Talent Acquisition to join our in-house recruiting team in Sandy, UT. As our fleet continues to grow, so does our need for top-tier talent across a range of hospitality and maritime roles. In this dynamic role, you’ll play a key part in identifying, engaging, and hiring exceptional candidates who are passionate about travel and service.

The Assistant Manager, Talent Acquisition supports the Talent Acquisition Manager in delivering full-cycle recruiting for both high-volume frontline hospitality roles and shoreside corporate positions, including call center and support teams. This role serves as a player-coach, balancing hands-on recruiting with day-to-day team support, reporting, and operational oversight to ensure timely, high-quality hiring aligned with business needs all while providing a positive candidate experience and representing our brand with professionalism and enthusiasm.

At American Cruise Lines, we are driven by our values - Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.

Responsibilities:

• Support full-cycle recruitment for frontline, call center, and corporate roles.
• Provide day-to-day guidance and support to Talent Acquisition Specialists (TAS).
• Assist with onboarding, training, and mentoring of TA team members.
• Prepare and distribute weekly recruiting reports and metrics.
• Track recruiter workloads and support productivity and service-level expectations.
• Maintain accurate recruiting data within the Applicant Tracking System (ATS).
• Support process improvements to enhance efficiency, scalability, and candidate experience.
• Serve as a point of contact for escalations and assist as acting manager when needed.
• Ensure compliance with company policies, employment laws, and hospitality industry standards.
• Partner with hiring managers to understand staffing needs, priorities, and timelines.

Qualifications:

• Bachelor's degree in Human Resources, Business, Hospitality Management, or related field (or equivalent experience).
• 3-5 years of Talent Acquisition experience, including high-volume hiring.
• Experience recruiting both frontline/hourly and professional/corporate roles.
• Prior experience supporting or leading recruiting teams preferred.
• Strong working knowledge of ATS platforms and recruiting metrics.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Must be able to work onsite in Sandy, UT.

Key Skills:

• High-volume and corporate recruiting expertise.
• Team leadership and coaching ability.
• Strong organizational and time-management skills.
• Data-driven reporting and analytical capabilities.
• Excellent communication and stakeholder partnership skills.
• Customer-service mindset aligned with hospitality standards.

Why Join American Cruise Lines?

At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.

*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.