Guest Travel Coordinator

American Cruise Lines; Sandy (UT); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k

onsite gym

covered parking

Zusammenfassung

American Cruise Lines is seeking a Guest Travel Coordinator in Sandy, UT to manage guest travel arrangements across our cruises, including air and transfer bookings. You will send itineraries, confirm reservations, check rates and availability, and provide outstanding service to guests.

This full-time role requires strong organization, attention to detail, and excellent communication skills to coordinate travel plans and respond to questions from guests in a fast-paced environment.

Qualifikationen

• Excellent communication skills and proficiency with Microsoft Office applications.
• Bachelor’s Degree or equivalent experience.
• Previous GDS experience preferred (Sabre) and familiarity with travel bookings and ticketing.
• Experience arranging travel including hotel, flights and ground transportation.

Aufgaben

• Responsible for booking air and occasional transfers for guests booked on cruises.
• Explore flight options, book, confirm, and ticket air.
• Send reservations and field guest questions.

Kenntnisse

Communication

Organization

Detail-oriented

Customer service

Microsoft Office

Online travel sites

Ausbildung

Bachelor’s Degree or equivalent experience

Tools

Sabre

Microsoft Office

Jobbeschreibung

Guest Travel Coordinator
American Cruise Lines is looking to add additional Guest Travel Specialists to our Travel Coordinator team in Sandy, UT. This is a position that will manage travel for guests across our growing fleet, which includes flights and transfers for guests currently booked on our cruises. The ideal candidate for this role should be able to thrive within a fast paced environment while ensuring that all guests are provided with seamless travel arrangements. Within this role you will be responsible for making sure that all details are in place, including day-to-day coordination of sending itineraries, making and confirming reservations, and checking rates and availability.
The ability to stay organized and attention to detail are both crucial within this role while also being able to provide superior customer service. This candidate must be able to fluidly and effectively communicate with our guests including the sending of reservations and fielding questions. This position offers the opportunity to be in a dynamic role within a growing team!

At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.

• Responsible for booking air and occasional transfers for our Guests currently booked on our cruises.
• Exploring flight options, booking, confirming, ticketing air.
• Sending reservations and fielding questions.

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• onsite gym
• covered parking

Qualifications:

• Previous GDS experience required (Sabre preferred) and familiarity with exploring flight options, booking, confirming, and ticketing air as well as schedule changes, voids, and exchanges.
• Previous experience arranging travel such as hotel, flights and ground transportation.
• Internet savvy with strong knowledge of online travel sites.
• Excellent communication skills and proficiency with Microsoft office applications.
• Bachelor’s Degree or equivalent experience.
• Commute to and work in the Salt Lake City, Utah area.
• Must be able to commute to and from Sandy, Utah.
• Full-time position; 40 hours a week.

Why Join American Cruise Lines?

At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Equal Opportunity Employer

American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.

*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.