Assistant Supervisor (UV)

Pmalladmin; Bolingbrook (IL); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Life & Disability insurance

401(k) retirement plan

EAP

Paid vacation

Holidays

Employee discount

Merit-based increases

Job summary

1-800-FLOWERS.COM, INC is seeking an Assistant Supervisor for our Production department to lead and support daily operations in a fast-paced production warehouse. The role focuses on overseeing workflow, staffing, training, and maintaining safety and quality standards.

The position requires hands-on leadership, strong communication, and the ability to drive productivity while promoting a positive, high-performance work environment during 1st shift (6:30 AM – 3:00 PM). Peak schedules may vary.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum of 1 year of related experience / training, or an equivalent combination of education & experience.
• Strong training and facilitation skills are valued.

Responsibilities

• Monitor daily department efficiency using reports, calculations, administrative data, and production tracking information.
• Monitor order backlog and workflow throughout the shift, with attention to express & priority orders.
• Inspect and distribute picked materials to production lines & personnel.
• Guide and assist POCs & production staff to meet required productivity & output levels.
• Support the Department Supervisor in coordinating daily workflow, staffing, & production priorities.
• Assist with training new & existing team members & making staffing adjustments as needed.
• Ensure equipment settings are accurate & appropriate for current production needs.
• Perform routine equipment maintenance & assist the production team with diagnosing & resolving basic equipment issues.
• Identify & report safety concerns, policy violations, quality issues, & operational concerns to the Department Supervisor.
• Provide recommendations to improve productivity, workflow, & department efficiency when appropriate.
• Help maintain a clean, organized, & safe production environment.
• Promote teamwork, positive morale, accountability, & high-performance expectations.
• Demonstrate strong attendance, punctuality, & reliability while reinforcing these expectations within the team.
• Perform additional department-specific duties as assigned by the Supervisor.

Skills

Training skills

Interpersonal skills

Direction & support

Delegation & multitasking

Production knowledge

Process improvement

Windows applications

Organizational skills

Motivation & energy

Initiative & growth

English proficiency

Education

High school diploma or equivalent

1+ year related experience

Job description

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in overseeing daily operations within a fast-paced production warehouse environment, helping ensure products are completed consistently, efficiently, & according to established quality & customer service standards.

This role provides hands-on leadership to production staff, monitors workflow & department performance, supports training & staffing needs, & helps maintain a safe, productive, & positive work environment.

Shift:1st Shift: 6:30 AM – 3:00 PM
Peak season schedule may vary based on business needs.

Duties & Responsibilities

• Monitor daily department efficiency using reports, calculations, administrative data, & production tracking information
• Monitor order backlog & workflow throughout the shift, with particular attention to express & priority orders
• Inspect & distribute picked materials to production lines & personnel
• Guide & assist POCs & production staff to meet required productivity & output levels
• Support the Department Supervisor in coordinating daily workflow, staffing, & production priorities
• Assist with training new & existing team members & making staffing adjustments as needed
• Ensure equipment settings are accurate & appropriate for current production needs
• Perform routine equipment maintenance & assist the production team with diagnosing & resolving basic equipment issues
• Identify & report safety concerns, policy violations, quality issues, & operational concerns to the Department Supervisor
• Provide recommendations to improve productivity, workflow, & department efficiency when appropriate
• Help maintain a clean, organized, & safe production environment
• Promote teamwork, positive morale, accountability, & high-performance expectations
• Demonstrate strong attendance, punctuality, & reliability while reinforcing these expectations within the team
• Perform additional department-specific duties as assigned by the Supervisor

Skills & Qualifications

• Strong training & facilitation skills
• Excellent interpersonal, communication, & active listening skills, including strong verbal expression & comprehension
• Ability to provide direction & support to production staff
• Ability to delegate, prioritize, & multitask effectively in a fast-paced environment
• Understanding of production lines, workflow, & equipment capacities
• Ability to identify opportunities & recommend improvements to productivity & efficiency
• Proficiency with Windows-based computer applications
• Strong organizational skills & ability to maintain a clean & orderly work environment
• Energetic & motivating approach to supporting team performance
• Demonstrates initiative & a willingness to learn & grow with the company
• English reading & speaking proficiency required

Education & Experience

• High school diploma, GED, or equivalent required
• Minimum of 1 year of related experience &/or training, or an equivalent combination of education & experience

Physical & Work Requirements

• Ability to sit &/or stand for 8+ hours
• Strong attendance, punctuality, & reliability required
• Flexibility to accommodate schedule changes during peak periods

Additional Information

Additional duties, responsibilities, & skills may be required based on individual department needs.

The expected salary range for this position is $19.00 to $23.00 hourly. Actual compensation will be determined based on experience, skills, internal equity, & other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive & competitive health, wellness, & additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, & length of service.

Benefits may include*:

• Medical, dental, vision, life, & disability insurance for the associate & eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources & Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked & tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, & eligibility requirements are governed by official plan documents & applicable law. The Company reserves the right to modify, amend, or terminate benefit plans & programs at any time.

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