Assistant Supervisor, Merchandise Warehouse

Entertainment Places; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and Giveways

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors for our Orlando parks. You will help maintain a safe environment for guests, animals and staff while developing ambassadors through training and coaching.

You’ll manage warehouse flow, receive and store merchandise, and uphold accurate records and temperature logs. The role requires strong communication, leadership, and reliability, with a flexible schedule to cover park hours.

Qualifications

• At least 18 years of age.
• A high school diploma or equivalent.
• A valid state driver’s license and the ability to obtain a company driver’s license.
• Excellent written and verbal communication skills.
• Able to multi-task and adapt to changes in a fast-paced work environment.
• Previous leadership experience preferred.

Responsibilities

• Ensure a safe environment for ambassadors, guests, and animals.
• Develop ambassadors by providing training, feedback and coaching.
• Maintain a secure, accurate and timely flow of goods and merchandise between the warehouse, internal support staff and external clientele for the parks.
• Receive, check-in, price mark (if applicable), store and transport resale merchandise and supplies used by the parks.
• Record and dispose of non-salable merchandise.
• Maintain accurate temperature logs.
• Provide front-line leadership support in policies, procedures, personnel, security and safety of all warehouse and receiving locations.
• Recommend changes (improvements) in policies and procedures relating to the assigned area of responsibility.
• Take accurate and timely stock counts as needed to maintain a balanced flow of goods.
• Assist with maintaining cleanliness of warehouse, including extensive detail cleaning.

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Ensure a safe environment for all ambassadors, guests, and animals
• Development of ambassadors by providing training, feedback and coaching
• Maintain a secure, accurate and timely flow of goods and merchandise between the warehouse, internal support staff and external clientele for the parks
• Receive, check-in, price mark (if applicable), store and transport resale merchandise and supplies used by the parks
• Record and dispose of non-salable merchandise
• Maintain accurate temperature logs
• Provide front-line leadership support in the following areas: policies and procedures, personnel, security and safety of all warehouse and receiving locations
• Recommend changes (improvements) in policies and procedures relating to assigned area of responsibility
• Take accurate and timely stock counts as needed to maintain a balanced flow of goods
• Make a continuing and diligent effort to minimize the loss of company property and/or merchandise due to internal or external damage or theft
• Assist with maintaining cleanliness of warehouse, to include extensive detail cleaning
• Perform other duties as assigned

What it takes to succeed:

• At least 18 years of age
• A high school diploma or equivalent
• A valid state driver’s license and be able to obtain a company driver’s license
• A working knowledge of all Microsoft Office applications
• Able to obtain SeaWorld forklift certification and Class D driver’s license
• Comfortable and able to work with all food types, including food allergens in any dining facility
• Able to complete and pass provided CPR training/certification
• Contingent in the successful completion of the ServSafe Food Manager certification test
• Have excellent written and verbal communication skills
• Able to multi-task and adapt to changes in a fast paced work environment
• Able to climb a ladder to heights up to 12 feet
• Able to communicate effective with ambassadors, guests and leadership
• Able to stand for long periods of time
• Able to push/pull 300 pounds with assistance
• Able to lift 50 pounds
• Available to work varying shifts or hours based on park hours; i.e. be able to work opening and closing shifts
• Previous leadership experience preferred
• Previous Warehouse experience preferred
• Possession or pursuit of a bachelor’s degree preferred
• Knowledge of SAP applications preferred

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.