Assistant Supervisor, Merchandise Warehouse

SeaWorld Parks & Entertainment; Orlando (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors to ensure a safe environment for guests, ambassadors, and animals. You will train and coach team members, manage merchandise flow, and maintain stock accuracy across the park's warehouse operations.

Ideal candidates are 18+, with a high school diploma, valid driver’s license, and knowledge of Microsoft Office. Experience in warehouse settings and SAP is a plus; CPR/ServSafe certifications are favorable.

Qualifications

• At least 18 years of age and a high school diploma or equivalent.
• A valid state driver’s license and ability to obtain a company driver’s license
• Working knowledge of Microsoft Office applications
• Forklift certification and Class D license preferred
• CPR training/certification may be required
• ServSafe Food Manager certification test favorable
• Strong written and verbal communication skills
• Able to multi-task and adapt in a fast-paced environment
• Able to lift 50 pounds and push/pull 300 pounds with assistance
• Availability for varying shifts including opening/closing hours
• Previous warehouse experience preferred
• Bachelor’s degree preferred to support leadership roles

Responsibilities

• Ensure a safe environment for ambassadors, guests, and animals
• Provide training, feedback, and coaching to ambassadors
• Maintain flow of goods between warehouse, staff, and clientele
• Receive, check-in, price mark, store and transport merchandise
• Record and dispose of non-salable merchandise
• Maintain accurate temperature logs
• Provide front-line leadership in policies, personnel, security, and safety
• Suggest policy improvements for area of responsibility
• Perform stock counts to balance inventory
• Minimize loss of property due to damage or theft
• Assist with warehouse cleanliness and detailed cleaning
• Perform other duties as assigned

Skills

Microsoft Office

Communication skills

multitasking

Leadership experience

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

SAP

Forklift operation

Driver's license

CPR certification

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What You Get To Do

• Ensure a safe environment for all ambassadors, guests, and animals
• Development of ambassadors by providing training, feedback and coaching
• Maintain a secure, accurate and timely flow of goods and merchandise between the warehouse, internal support staff and external clientele for the parks
• Receive, check-in, price mark (if applicable), store and transport resale merchandise and supplies used by the parks
• Record and dispose of non-salable merchandise
• Maintain accurate temperature logs
• Provide front-line leadership support in the following areas: policies and procedures, personnel, security and safety of all warehouse and receiving locations
• Recommend changes (improvements) in policies and procedures relating to assigned area of responsibility
• Take accurate and timely stock counts as needed to maintain a balanced flow of goods
• Make a continuing and diligent effort to minimize the loss of company property and/or merchandise due to internal or external damage or theft
• Assist with maintaining cleanliness of warehouse, to include extensive detail cleaning
• Perform other duties as assigned

What It Takes To Succeed

• At least 18 years of age
• A high school diploma or equivalent
• A valid state driver’s license and be able to obtain a company driver’s license
• A working knowledge of all Microsoft Office applications
• Able to obtain SeaWorld forklift certification and Class D driver’s license
• Comfortable and able to work with all food types, including food allergens in any dining facility
• Able to complete and pass provided CPR training/certification
• Contingent in the successful completion of the ServSafe Food Manager certification test
• Have excellent written and verbal communication skills
• Able to multi-task and adapt to changes in a fast paced work environment
• Able to climb a ladder to heights up to 12 feet
• Able to communicate effectively with ambassadors, guests and leadership
• Able to stand for long periods of time
• Able to push/pull 300 pounds with assistance
• Able to lift 50 pounds
• Available to work varying shifts or hours based on park hours; i.e. be able to work opening and closing shifts
• Previous leadership experience preferred
• Previous Warehouse experience preferred
• Possession or pursuit of a bachelor’s degree preferred
• Knowledge of SAP applications preferred

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.