Assistant Superintendent

Thedurstorganization; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

The Durst Organization is seeking an Assistant Superintendent to oversee maintenance of residential properties in New York. The role focuses on routine maintenance, work-order execution, safety compliance, and reliable operation of building systems across the portfolio.

You will troubleshoot MEP systems, coordinate with residents and property staff, and participate in preventive maintenance programs while being available for emergencies and on-call support as needed.

Qualifications

• Experience in building maintenance and safety compliance.
• Ability to manage and complete work orders.
• Familiarity with OSHA standards.
• Experience with preventive maintenance and system monitoring.
• Strong communication with residents and management.

Responsibilities

• Perform routine maintenance and complete daily work orders.
• Troubleshoot and repair MEP systems, HVAC, and appliances.
• Conduct preventative maintenance and inspections.
• Maintain cleanliness and safety of common areas.
• Respond to emergencies and coordinate with management.
• Prepare logs and reports on maintenance activities.

Skills

Communication skills

Reliability

Attention to detail

Time management

Troubleshooting basics

Customer service orientation

Education

NYC Certifications: S-12/S-13/S-14

Job description

Overview

The Assistant Superintendent is responsible for maintaining the overall condition, cleanliness, and functionality of assigned residential properties within the portfolio. This role supports daily building operations through routine maintenance, work order completion, preventative inspections, and resident service. The position also ensures compliance with safety standards and provides emergency response as needed.

Schedule

• Saturday, Monday, Wednesday: 10:00 AM – 6:30 PM
• Sunday & Tuesday: 12:00 PM – 8:30 PM
• Days off: Thursday & Friday

Responsibilities

Building Maintenance & Repairs

• Perform routine maintenance and complete daily work orders in a timely and professional manner
• Troubleshoot and repair building systems including mechanical, electrical, plumbing (MEP), HVAC, and appliances
• Conduct minor repairs such as electrical (switches, receptacles, lighting fixtures), plumbing (leaks, minor pipe repairs, appliance servicing), carpentry (doors, locks, hinges, hardware), plastering and painting
• Safely operate, maintain, and shut down building equipment and systems
• Escalate complex maintenance issues to management as appropriate

Cleaning, Grounds & General Upkeep

• Maintain a clean, safe, and presentable environment throughout the property, including sweeping and mopping common areas, cleaning glass, railings, and fixtures, managing trash collection and sanitation processes, maintaining exterior areas such as sidewalks, entryways, and perimeter grounds, and performing snow removal and seasonal maintenance as required

Preventative Maintenance & System Monitoring

• Monitor and maintain building systems, including HVAC, plumbing, boilers, and fire/life safety systems
• Conduct preventative maintenance and inspections including roofs, drains, and gutters; fire escapes and emergency access pathways; handrails, banisters, and structural elements; emergency and common area lighting; routine boiler maintenance (blowdowns, pressure testing, equipment checks)
• Ensure mechanical rooms and equipment areas are clean, organized, and properly maintained

Inspections & Compliance

• Conduct apartment inspections prior to and following resident move‑out to assess condition and identify required repairs
• Support periodic inspections of building systems (HVAC, electrical, structural elements, vertical transportation, roofs, parapets)
• Maintain detailed logs, reports, and documentation of inspections, maintenance, and system performance
• Ensure compliance with OSHA standards, building safety programs, and regulatory requirements
• Monitor and test fire protection and emergency systems to ensure proper operation
• Immediately report violations, inspections, or safety concerns to management

Inventory & Vendor Coordination

• Maintain inventory of tools, equipment, spare parts, and cleaning supplies
• Coordinate ordering of materials in a cost‑effective and efficient manner
• Monitor vendor and contractor activity on‑site and report any issues to management
• Ensure proper storage and organization of supplies and equipment

Communication & Resident Services

• Provide professional, courteous, and responsive service to residents
• Maintain clear communication with the Property Manager and Superintendent regarding maintenance updates, work order status, incident and inspection reports
• Prepare and submit weekly/monthly logs documenting maintenance activities
• Respond to on‑call emergencies as required

Safety & Compliance

• Adhere to all company safety protocols and OSHA regulations
• Utilize proper Personal Protective Equipment (PPE) at all times
• Maintain a safe and compliant work environment
• Participate in all required training programs

Additional Responsibilities

• Collaborate with on‑site staff and support portfolio‑wide operations as needed
• Perform additional duties as assigned by management

Qualifications

• Strong communication and interpersonal skills with a customer‑service focus
• Demonstrated reliability, accountability, and attention to detail
• Ability to manage time effectively and prioritize tasks in a fast‑paced environment
• Hands‑on experience troubleshooting basic mechanical, electrical, and plumbing systems

Technical Knowledge

• Working knowledge of gas boilers and heating systems, HVAC systems and air handling units, water and steam distribution systems

Preferred Certifications

• NYC Certificates of Fitness: S-12 (Citywide Sprinkler Systems), S-13 (Residential Sprinkler Systems), S-14 (Standpipe Systems)

Salary Range

Salary range: $60,000 - $70,000 ($28.85/hour - $33.65/hour)

Work Environment

This position requires regular physical activity, including lifting, bending, standing, and working both indoors and outdoors in varying weather conditions. The role also requires responding to emergency situations outside of normal working hours as needed.

EEOC

Equal Opportunity Employer and affirmative action employer for protected veterans and individuals with disabilities. The Durst Organization and affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law.