Assistant Studio Manager

Perspire Sauna Studio of Providence Park; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Competitive compensation

Commission and bonus opportunities

Free IR sauna membership

Paid training

Job summary

Perspire Sauna Studio of Providence Park is seeking an Assistant Studio Manager to join our leadership team in Charlotte, NC. You will partner with the Studio Manager to motivate the team, drive membership sales, and ensure an exceptional guest experience across four core areas: team, member, inventory, and facility management.

You will lead by example in sales performance, train and coach staff, and maintain daily operations while communicating updates and protocols.

Qualifications

• Excellent interpersonal and communication skills.
• Results-driven and motivated to meet or exceed sales targets.
• Ability to lead and influence others.
• Calm, helpful approach to customer service and problem resolution.
• Passion for health and wellness.
• Availability for varied shifts, including evenings and weekends.

Responsibilities

• Help implement standard operating procedures and hold Membership Sales Associates and Studio Assistants to daily expectations.
• Assist with training, coaching, and developing team members.
• Serve as liaison between the Studio Manager and team, and communicate updates, offerings, events, and protocols in the Studio Manager's absence.
• Lead by example in membership sales, measured by conversion rate and sales performance.
• Stay visible and engaged with guests, delivering hospitable, consistent, and courteous service.
• Resolve guest complaints and membership issues professionally.
• Educate guests on the science and benefits of IR sauna, chromotherapy, and red light therapy, and the value of membership.
• Ensure front desk systems are followed, including check-ins, phone inquiries, consent forms, tours, delinquent accounts, and new membership agreements (Mindbody experience a plus)
• Handle weekly and monthly inventory purchasing and processing
• Conduct and document daily and weekly studio inspections to ensure equipment and facility standards are met

Skills

Interpersonal communication

Team leadership

Sales targets

Customer service

Organization

Inventory management

Shift flexibility

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

Benefits/Perks

• Competitive compensation
• Commission and bonus opportunities
• Free IR sauna membership
• Paid training

Company Overview

Perspire is the original Infrared Sauna Studio. Founded in Orange County, California, we are expanding rapidly nationwide, driven by franchisees and team members who share a passion for infrared sauna therapy. Our culture is built to help every team member feel seen, heard, and supported in their personal and professional growth.

Job Summary

The Assistant Studio Manager partners with the Studio Manager to model Perspire's mission, vision, and values. As part of the leadership team, you will motivate the team to reach studio goals, keep operations running smoothly, and ensure every guest leaves feeling better than when they arrived. You will support four core areas (team, member, inventory, and facility management), with an focus on membership sales and an exceptional guest experience.

Responsibilities

• Help implement standard operating procedures and hold Membership Sales Associates and Studio Assistants to daily expectations
• Assist with training, coaching, and developing team members
• Serve as liaison between the Studio Manager and team, and communicate updates, offerings, events, and protocols in the Studio Manager's absence
• Lead by example in membership sales, measured by conversion rate and sales performance
• Stay visible and engaged with guests, delivering hospitable, consistent, and courteous service
• Resolve guest complaints and membership issues professionally
• Educate guests on the science and benefits of IR sauna, chromotherapy, and red light therapy, and the value of membership
• Ensure front desk systems are followed, including check-ins, phone inquiries, consent forms, tours, delinquent accounts, and new membership agreements (Mindbody experience a plus)
• Handle weekly and monthly inventory purchasing and processing
• Conduct and document daily and weekly studio inspections to ensure equipment and facility standards are met

Qualifications

• Excellent interpersonal and communication skills
• Results-driven and motivated to meet or exceed sales targets
• Ability to lead and influence others
• Calm, helpful approach to customer service and problem resolution
• No-job-is-too-small attitude
• Passion for health and wellness
• Positive attitude and personal accountability
• Strong collaboration, organization, and prioritization skills
• Availability for varied shifts, including evenings and weekends