Assistant Studio Manager

Perspire Sauna Studio; Town of Porter (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Commission

Bonus details

Free IR Sauna membership

Paid training

Job summary

Perspire Sauna Studio is seeking an Assistant Studio Manager to partner with the Studio Manager to model our mission, vision, and values while motivating the team and ensuring smooth operations. You will focus on achieving sales goals and delivering a superior guest experience.

The role covers team management, member management, inventory, and facility oversight, with emphasis on conversion-driven membership sales and exceptional service.

Qualifications

• Excellent interpersonal skills for guest and team communication.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to lead and influence others to achieve goals.
• Superior customer service and problem-solving demeanor.
• Positive, team-first attitude and reliability.
• Passion for health and wellness and IR sauna benefits.
• Willingness to collaborate and prioritize tasks effectively.
• Flexible to work varied shifts, including evenings and weekends.

Responsibilities

• Lead by example to drive membership sales and maintain guest satisfaction.
• Coach and develop team members; uphold SOPs and daily expectations.
• Foster a positive, team-first work environment at Perspire Sauna Studio.
• Act as liaison between Studio Manager and staff; communicate updates.
• Maintain front desk operations, inquiries, and member check-ins; manage new memberships.
• Drive sales performance using conversion metrics and charts.
• Ensure hospitable, consistent, and courteous guest service at all times.
• Resolve guest complaints with high-quality customer service.
• Promote IR sauna benefits and Perspire memberships to guests.
• Understand the science and benefits of IR sauna, chromotherapy, and RLT.
• Oversee front desk systems and, if applicable, Mindbody usage; manage inventory.
• Perform regular inventory purchasing and facility inspections to ensure standards.

Skills

Interpersonal skills

Sales driven

Leadership

Customer service

Positive attitude

Health & wellness passion

Team collaboration

Organizational skills

Flexible shifts

Tools

Mindbody Software

Job description

Benefits/Perks

• Competitive Compensation
• Commission
• Bonus Structure details if applicable
• Free IR Sauna Membership
• Paid Training

Company Overview

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Job Summary

The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.

Assistant Studio Managers assist the Studio Managers with the four main studio responsibilities:

• Team Management
• Member Management
• Inventory Management
• Facility Management

The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Responsibilities

• Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
• Assisting in the training, coaching, and development of team members
• Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
• Acting as a liaison between the Studio Manager and team members
• Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
• Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
• Resolving any guest complaints or membership issues with the highest level of customer service
• Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
• Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
• Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
• Performing weekly and monthly inventory purchasing and processing functions
• Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

Qualifications

• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
• Results-driven and motivated to meet or exceed sales targets
• Ability to lead and influence others to achieve goals
• Superior customer service skills to mediate all situations with a calm, helpful demeanor
• No-job-is-too-small attitude
• Passionate about health and wellness
• Consistently show a positive attitude & take responsibility for your own actions
• Strong collaboration, organizational, and prioritization skills
• Flexible and available to work varied shifts, including evenings and weekends