Assistant Studio Manager

Perspire Sauna Studio; Boise (ID); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Compensation

Commission

Bonus Structure details if applicable

Free IR Sauna Membership

Paid Training

Job summary

Perspire Sauna Studio in Boise, ID is seeking an Assistant Studio Manager to work with the Studio Manager, model Perspire’s mission, and lead a team to meet sales and guest experience goals.

The role focuses on four main responsibilities: team and member management, inventory, and facility upkeep, with emphasis on membership sales and exceptional guest service.

Qualifications

• Proven ability to lead and influence teams to hit goals.
• Strong interpersonal skills to engage guests and staff.
• Results-driven with track record of meeting or exceeding sales targets.
• Experience coaching and developing team members.

Responsibilities

• Assist Studio Manager with standard operating procedures.
• Coach and develop team members for performance and service.
• Promote Perspire membership sales and guest experience.
• Serve as liaison between Studio Manager and staff.
• Communicate updates and new offerings to the team.
• Drive sales using conversion metrics and performance data.
• Maintain high guest visibility and offer hospitable service.
• Resolve guest complaints with high-quality service.
• Explain IR sauna science and benefits to guests.
• Manage front desk tasks and membership processes.
• Oversee weekly inventory and studio inspections.

Skills

Leadership

Sales targets

Customer service

Team training

Communication

Tools

Mindbody Software

Job description

Company Overview

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Benefits/Perks

• Competitive Compensation
• Commission
• Bonus Structure details if applicable
• Free IR Sauna Membership
• Paid Training

Company Overview

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Job Summary

The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.

Assistant Studio Managers assist the Studio Managers with the four main studio responsibilities:

• Team Management
• Member Management
• Inventory Management
• Facility Management

The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

Responsibilities

• Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
• Assisting in the training, coaching, and development of team members
• Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
• Acting as a liaison between the Studio Manager and team members
• Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
• Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
• Resolving any guest complaints or membership issues with the highest level of customer service
• Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
• Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
• Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
• Performing weekly and monthly inventory purchasing and processing functions
• Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

Qualifications

• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
• Results-driven and motivated to meet or exceed sales targets
• Ability to lead and influence others to achieve goals
• Superior customer service skills to mediate all situations with a calm, helpful demeanor
• No-job-is-too-small attitude
• Passionate about health and wellness
• Consistently show a positive attitude & take responsibility for your own actions
• Strong collaboration, organizational, and prioritization skills
• Flexible and available to work varied shifts, including evenings and weekends