Assistant Studio Manager

Xponential Fitness; Ann Arbor (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

$20–$25 per hour + commissions

Flexible schedule (30-40 hrs/wk)

Free Pilates classes

Career growth opportunities

Job summary

Club Pilates is seeking an Assistant Studio Manager to assist the General Manager with lead management, studio cleanliness, and service excellence. Fitness knowledge is preferred but not required, with strong English communication and computer skills a must.

The role focuses on driving memberships and service sales, conducting tours, and representing the brand at events while maintaining studio standards.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Goal-oriented with ability to achieve sales in memberships, retail, private training, and teacher training.
• Must be fluent in English with excellent communication via in person, phone and email.

Responsibilities

• Execute sales process of lead generation, follow-up, and close.
• Conduct tours of the facility and assess individual needs.
• Maintain a high level of personal sales production.
• Present available services to current or prospective members.
• Book quality appointments to achieve monthly sales goals.
• Maintain high standards of cleanliness and perform daily cleaning tasks.
• Participate in events to promote the club.

Skills

Sales

Communication

Customer Service

English Fluency

Computer Skills

Tools

Club Ready

Job description

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Position:The purpose of the Assistant Studio Manager is to provide a concierge service to members and potential members by assisting the General Manager with lead management, studio cleanliness, and service with a smile. Fitness knowledge or background is preferred but not required.

Requirements:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

Responsibilities:

• Execute sales process of lead generation, follow-up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales goals
• Maintain high standards of cleanliness
• Perform daily cleaning tasks
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skillsOther duties as assigned

Compensation & Perks:

• $20.00 - $25.00 per hour plus sales commissions and bonus
• Flexible work schedule (30-40 hrs/wk)
• Free Pilates classes
• Opportunities for growth within the studios including additional sales and management positions

We look forward to meeting you.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.