Front Desk/ Sales Associate

Club Pilates; Midland (MI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive base salary

Commission on sales

Bonus potential

Growth opportunities

Job summary

Club Pilates is seeking a Sales Associate to welcome guests, present memberships and services, and close sales while delivering outstanding customer service. You will tour studios, follow up on leads, and collaborate with the team to hit monthly quotas in memberships, retail, and training programs.

A fitness background is preferred but not required. You'll thrive in a fast-paced studio environment, love working with people, and be proficient with basic computer systems and the Club Ready

Qualifications

• Excellent sales, communication, and customer service skills.
• Goal-oriented with the ability to achieve sales in memberships, retail, private training, and teacher training.
• Ability to learn and use the Club Ready software system.
• Ability to stand or sit for up to 8 hours during the workday.
• Must be able to communicate professionally and effectively to clients and colleagues.
• Must have proficient computer skills.
• Must have a valid driver’s license, proof of insurance, and reliable transportation.

Responsibilities

• Execute sales process of lead generation, follow up, and close.
• Conduct tours of the studio while establishing relationships and identifying member needs.
• Maintain acceptable level of personal sales production.
• Emphasize and reinforce the studio's fitness and wellness objectives.
• Present available services to current or prospective members.
• Book quality appointments to achieve monthly sales quota.
• Participate in special events to promote the club.
• Develop selling skills; perform other duties as assigned.

Skills

Sales skills

Communication

Customer service

Public speaking

Computer skills

Driving

Tools

Club Ready software

Job description

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve upover eight million workouts each year to our dedicated members…andwe’rejust getting started.

Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

POSITION:

The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, and close sales (including memberships, private training, teacher training, and retail merchandise). Along with bringing in new prospects/members, the Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Hearing sufficient to understand conversations, both in person and on the telephone
• Must be able to work under pressure and meet tight deadlines
• Must communicate professionally and effectively to clients and colleagues
• Must have excellent public speaking skills
• Must have proficient computer skills
• Valid drivers’ license, proof of insurance, and access to reliable transportation.

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the studio while establishing a relationship and targeting prospective member’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the studio as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Other duties as assigned

COMPENSATION & PERKS:

• This position offers a competitive base salary
• Commission paid on sales
• Opportunity for bonus based on performance
• Opportunities for growth within the studio including additional sales and management positions