Assistant Store Manager - Westfield Topanga

brobstongroup.com - Jobboard; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Assistant Store Manager for the new Westfield Topanga opening. You will support the Store Manager in achieving sales and service targets and help in building a high-performing store team.

Responsibilities include coaching staff, ensuring visually appealing merchandise presentation, and collaborating with training teams. The ideal candidate should have experience in management or service, along with exceptional customer service skills and a flexible schedule to work nights and weekends.

Qualifications

• Previous experience in management, sales, hospitality, or service.
• Exceptional customer service and clienteling skills.
• Strong leadership skills with ability to coach and motivate a team.

Responsibilities

• Support Store Manager to lead and develop a professional store team.
• Collaborate with training teams to set weekly/monthly objectives.
• Ensure exceptional customer service and maintain merchandise presentation.

Skills

Customer service skills

Leadership skills

Communication skills

Job description

Summary

As Assistant Store Manager for the new Westfield Topanga opening, you will support the Store Manager in achieving sales and service targets and help build a high-performing store team. You will contribute to store operations, visual standards, and the customer experience while coaching and developing staff. The role requires flexibility for nights, weekends and holidays.

Responsibilities

• Support Store Manager to lead and develop a professional store team to achieve sales and service goals
• Collaborate with training teams to develop a gold-standard team and set weekly/monthly objectives
• Ensure employees present professionally and deliver exceptional customer service and clienteling
• Maintain attractive merchandise presentation according to visual guidelines and coordinate with store support departments
• Align with Human Resources on policies, procedures and development planning; perform other duties as assigned

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends and holidays