Assistant Store Manager & Team Leader — Growth & Impact

R551US The Finish Line, Inc.; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. in Charlotte, NC is seeking an Assistant Store Manager and Supervisor to lead daily store operations, coach a high-performance team, and deliver outstanding customer experiences.

You will shape store performance and contribute to the company’s growth. This role requires hands-on leadership, focus on sales targets, inventory, and client satisfaction, with flexibility to work weekends and holidays; you'll engage with the community and uphold the brand standards in a dynamic

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication and organizational skills.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Leadership

Customer service

Analytical skills

Flexibility

Tech-savvy

Communication

Education

High School Diploma or GED

Job description

The Finish Line, Inc. in Charlotte, NC is seeking an Assistant Store Manager and Supervisor to lead daily store operations, coach a high-performance team, and deliver outstanding customer experiences.

You will shape store performance and contribute to the company’s growth. This role requires hands-on leadership, focus on sales targets, inventory, and client satisfaction, with flexibility to work weekends and holidays; you'll engage with the community and uphold the brand standards in a dynamic