Assistant Store Manager Store - 21

StoragePRO, Inc.; Richmond, Northern (CA, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Holiday and Sick Days

401K with employer contribution

Employee events

Training & Career Growth

Bonuses based on performance

Job summary

StoragePRO Management seeks an Assistant Store Manager for our Richmond, CA facilities. You will manage self-storage operations, assist customers with unit selection and pricing, and maintain secure, clean premises.

We value outstanding customer service, teamwork, and reliability. This full-time role requires weekend availability and reports to the District Manager. Competitive benefits and growth opportunities are available.

Qualifications

• High school diploma or equivalent.
• Outstanding customer service. Self-storage, property management, retail, or restaurant experience ideal.
• Valid driver’s license.
• Basic computer skills; strong communication and organizational skills.
• US work authorization.

Responsibilities

• Rent storage units, explaining different options and pricing to fit customer needs.
• Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance tasks and report any major issues to designated personnel.
• Maintain accurate and up-to-date records of all tenant information and rental agreements.
• Uphold company policies and procedures, ensuring a safe and secure environment for all.

Skills

Customer service

Communication

Organizational skills

Valid driver’s license

US work authorization

Education

High school diploma

Job description

Job Details

Location: 21 - Richmond Storage - Richmond, CA 94804

Salary Range: $20.00 - $20.00 Hourly

Assistant Store Manager- Hiring immediately.

Location: Richmond, CA

If you love working with people, a job with variety, good pay, benefits, and career growth, we want to talk to you!

We're looking for outgoing and enthusiastic team members to manage our self-storage facilities.

At StoragePRO we offer our employees:

• Extensive training and opportunity for career advancement
• Performance based bonus programs
• Medical, Dental, Vision, Life insurance
• Paid vacation, holiday and sick days
• 401K with employer contribution
• Employee events and contests

About the Role:

• Rent storage units, explaining different options and pricing to fit customer needs.
• Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance tasks and report any major issues to designated personnel.
• Maintain accurate and up-to-date records of all tenant information and rental agreements.
• Uphold company policies and procedures, ensuring a safe and secure environment for all.
• Reports to District Manager
• Attendance is an essential job function
• Other duties as assigned

QualificationsAbout You:

• High school diploma or equivalent
• Outstanding customer service. Self-storage, property management, retail, or restaurant experience ideal
• Valid driver’s license
• Basic computer skills; strong communication and organizational skills
• US work authorization

Schedule:

Full-time, day shift. Must be available on weekends.

About Us:

StoragePRO Management is the nation’s leading independent management company specializing in self-storage. We are constantly growing - StoragePRO manages more than 150+ facilities with over 300 employees.

What it’s Like to Work Here:

StoragePRO has a family feel where employees are the greatest asset. Our team members share a positive attitude, problem solving abilities and patience enabling them to provide excellent customer service. Our culture, plus continuous opportunities for career growth, has given us the distinction of Best Places to Work in 2024, and Bay Area Top Workplaces in 2025.

At StoragePRO we are committed to diversity, equity, and inclusion. We will not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.