Assistant Store Manager - Soma

Chico's; Orlando, Clearwater (FL, FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you'll foster a customer-centric environment and lead a dedicated team. This role emphasizes operational excellence and sales strategies to ensure a remarkable shopping experience. You'll be responsible for managing sales, overseeing inventory, and developing a high-performance team. With a focus on inclusivity and collaboration, you'll inspire your team while promoting a culture of growth and learning. If you're passionate about retail and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Support Store Manager in sales and operational activities.
• Train and coach staff on product knowledge and sales techniques.

Skills

Customer Service

Sales Leadership

Communication Skills

Organizational Skills

Team Building

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales environment, emphasizing our values and guiding principles in all store operations. Responsibilities include managing sales, asset protection, and human resources to ensure excellent customer experiences and maximum profitability. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to identify business needs; collaborate with the Store Manager to execute sales strategies.
• Set clear expectations and hold the team accountable for meeting brand, performance, and behavior standards.
• Manage payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory management, opening/closing duties, and merchandise flow.
• Handle financial activities including cash handling, price changes, and register transactions accurately and in compliance with policies.
• Ensure legal compliance, loss prevention, and operational controls, training staff accordingly.
• Manage inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation and facility standards reflective of the brand.
• Develop a high-performance sales team to meet sales and productivity goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusivity and collaboration in problem-solving.
• Communicate effectively with the team and Store Manager to lead positive change.
• Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Model and promote excellent personal service and omni-channel experiences.
• Utilize sales techniques and product knowledge to assist customers and promote merchandise.
• Address customer concerns promptly.
• Ensure efficient checkout processes and adherence to payment and return policies.
• Maintain consistent communication with customers through loyalty programs and engagement initiatives.

Talent Management

• Assist in recruiting, hiring, and developing the team.
• Implement and support training programs.
• Evaluate and coach team performance.
• Address HR issues promptly in partnership with the Store Manager.
• Recognize and reward outstanding employee performance.
• Ensure adherence to employment policies and practices.
• Perform other duties as assigned.

QUALIFICATIONS:

• High School diploma or equivalent.
• 2+ years retail management experience preferred.
• Must be 18 or older.
• Excellent communication skills.
• Ability to learn and adapt to company technology.
• Proven customer service and sales leadership skills.
• Strong organizational and multitasking abilities.
• Leadership, training, and team-building skills.
• Knowledge of store operations and administration.
• Effective communication with customers and staff.
• Regular attendance and flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We accept applications continuously for our store teams. You may apply at any time; however, positions may not be currently available. Accommodation requests for disabilities are available during the application process. Contact your local Store Manager for assistance.

5083 Westfield Countryside

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, religion, gender, age, or other protected categories.