Assistant Store Manager - Soma

Chico's; Wichita (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager to support store operations and foster a customer-centric culture. This role involves managing sales, overseeing team performance, and ensuring compliance with operational procedures. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for customer service. Join a dynamic team dedicated to providing exceptional experiences and driving business success. This is a fantastic opportunity for those looking to grow their leadership skills in a vibrant retail environment.

Qualifications

• 2+ years of retail management experience preferred.
• Excellent communication and leadership skills are essential.

Responsibilities

• Support the Store Manager in sales and operational activities.
• Manage payroll, inventory, and ensure customer satisfaction.
• Motivate and develop the sales team to achieve goals.

Skills

Retail Management

Customer Service

Communication Skills

Organizational Skills

Adaptability to Technology

Education

High School Diploma

Job description

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales culture, aligning store operations with the company's values and principles. Responsibilities include managing sales, asset protection, human resources, and ensuring an excellent customer experience and profitability.

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to identify business needs; collaborate with Store Manager to implement sales strategies.
• Set clear expectations and hold team accountable for meeting brand, performance, and behavior standards.
• Manage payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory management, and merchandise flow.
• Handle financial transactions accurately, including cash handling, price changes, and register operations.
• Ensure compliance with laws, loss prevention policies, and operational procedures; train staff accordingly.
• Administer inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation and store cleanliness to reflect the brand.
• Motivate and develop the sales team to meet sales and productivity goals.
• Train and coach staff on product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive problem-solving and effective communication.
• Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

• Promote and model exceptional personal service standards across all channels.
• Assist customers with product knowledge and location of merchandise.
• Resolve customer concerns promptly.
• Ensure efficient checkout processes and maintain customer communication strategies.

Talent Management

• Assist in recruiting, hiring, and developing a high-performing team.
• Support training initiatives and assess team performance.
• Address HR issues promptly and effectively.
• Drive employee engagement through recognition and rewards.
• Ensure adherence to employment policies.

Qualifications:

• High School diploma or equivalent.
• 2+ years retail management experience preferred.
• Must be 18 or older.
• Excellent communication skills.
• Adaptability to technology.
• Proven customer service and leadership skills.
• Strong organizational and multi-tasking abilities.
• Knowledge of store operations and administrative tasks.
• Effective communicator with staff and customers.
• Flexible schedule, including nights, weekends, and holidays.

Physical Requirements:

• Walking/Standing: 67-100% of shift.
• Lifting up to 50 lbs.: 1-33% of shift.
• Climbing: 34-66% of shift.

We welcome applications for store team positions. Accommodation requests for disabilities are available; contact your local Store Manager for assistance. Our address is 5361 Bradley Fair Shopping Center. Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion.