Assistant Store Manager — Retail Ops & Customer Service

R301US Hibbett Retail, Inc.; Davenport (IA); On-site; USD 17,000 - 23,000; Full time

Job summary

Hibbett Retail, Inc. in Davenport, IA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and service excellence. You’ll act as a liaison across departments and lead the team during peak periods to maintain outstanding customer service and store performance.

The role requires knowledge of store policies, strong communication, and a commitment to achieving sales and service goals within a fast-paced environment.

Qualifications

• Experience in retail, preferably footwear/apparel.
• Customer service experience (1–3 years).
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced store environment.
• Team player with initiative and attention to detail.

Responsibilities

• Assist Store Manager in achieving store goals and daily operations.
• Consult with Store Manager to plan selling, restocking, merchandising, ordering and scheduling.
• Act as store supervisor in Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Ensure inventory accuracy and adherence to company policies and procedures.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Teamwork

Initiative

Job description

Hibbett Retail, Inc. in Davenport, IA is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and service excellence. You’ll act as a liaison across departments and lead the team during peak periods to maintain outstanding customer service and store performance.

The role requires knowledge of store policies, strong communication, and a commitment to achieving sales and service goals within a fast-paced environment.