Assistant Store Manager - Retail (Napa)

CAbi, LLC; Napa (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive medical, dental, andvision

401(k) company match

Paid time off and holidays

Clothing perks

Flexible spending account options

Job summary

cabi, LLC is a women’s retail clothing company seeking an Assistant Store Manager to partner with the Store Manager in Napa, CA, overseeing daily store operations, driving sales, and delivering an exceptional customer experience.

The role focuses on developing store teams, supporting operational excellence, and contributing to meeting sales goals. Pay is $20–$23 per hour; strong emphasis on clienteling and marketing support within a fast-paced environment.

Qualifications

• Previous experience as a retail supervisor, Assistant Store Manager, or similar leadership role.
• Strong customer service, communication, and interpersonal skills.
• Experience coaching, training, and developing employees.
• Ability to analyze sales data and KPI performance.
• Proficiency with POS systems and Microsoft Office programs, including Excel, Outlook, and Word.
• Strong organizational, multitasking, and problem-solving abilities.

Responsibilities

• Support and uphold cabi’s core values and brand standards.
• Deliver an exceptional customer experience through personalized sales and client engagement.
• Assist in tracking daily, weekly, and monthly KPIs and sales goals.
• Support the development and execution of action plans to meet or exceed store performance goals.
• Build customer relationships through active clienteling and engagement programs.
• Assist with creating and executing marketing campaigns and outreach initiatives.
• Support recruiting, hiring, onboarding, training, and development of store employees.
• Promote a positive, professional, and team-oriented work environment.
• Assist with merchandising and visual presentation according to company standards.
• Maintain a strong presence on the sales floor while supporting team development and customer service.
• Assist with inventory management, shipment processing, and stock organization.
• Help maintain store records, banking, petty cash, and operational procedures.
• Ensure store cleanliness, maintenance, and operational standards are consistently met.
• Communicate effectively with management, team members, and company partners.
• Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed.

Skills

Retail leadership

Customer service

Communication

Coaching & training

Sales data analysis

POS systems & MS Office

Organization & multitasking

Education

Associate degree preferred

Tools

POS systems

Excel

Outlook

Word

Job description

At cabi, we’re redefining what it means to build a fashion brand—one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, and every team member plays a role in creating meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll feel right at home here.

Rate of Pay: $20-23/hr

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales performance, and delivering an exceptional customer experience. This role helps lead and develop store teams, supports operational processes, and contributes to achieving sales and business goals. The ideal candidate is passionate about fashion, customer service, and team development in a fast-paced retail environment.

Key Responsibilities

• Support and uphold cabi’s core values and brand standards
• Deliver an exceptional customer experience through personalized sales and client engagement
• Assist in tracking daily, weekly, and monthly KPIs and sales goals
• Support the development and execution of action plans to meet or exceed store performance goals
• Build customer relationships through active clienteling and engagement programs
• Assist with creating and executing marketing campaigns and outreach initiatives
• Support recruiting, hiring, onboarding, training, and development of store employees
• Promote a positive, professional, and team-oriented work environment
• Assist with merchandising and visual presentation according to company standards
• Maintain a strong presence on the sales floor while supporting team development and customer service
• Assist with inventory management, shipment processing, and stock organization
• Help maintain store records, banking, petty cash, and operational procedures
• Ensure store cleanliness, maintenance, and operational standards are consistently met
• Communicate effectively with management, team members, and company partners
• Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed
• Perform additional duties as assigned

Supervisory Responsibilities

• Supervise key carriers and part-time sales associates while serving as Manager on Duty
• Support employee coaching, performance management, and training in accordance with company policies and applicable laws

Qualifications

• Previous experience as a retail supervisor, Assistant Store Manager, or similar leadership role
• Strong customer service, communication, and interpersonal skills
• Experience coaching, training, and developing employees
• Ability to analyze sales data and KPI performance
• Proficiency with POS systems and Microsoft Office programs, including Excel, Outlook, and Word
• Strong organizational, multitasking, and problem-solving abilities
• Professional, dependable, and team-oriented mindset

Education & Experience

• Associate degree preferred, or equivalent combination of education and relevant experience
• 2–3 years of retail leadership experience preferred

Physical Requirements & Work Environment

• Regularly required to stand, walk, sit, speak, hear, and use hands to operate retail and computer equipment
• May occasionally lift or carry up to 50 pounds
• May be required to use ladders or step stools
• Retail environment with moderate noise levels and varying customer traffic throughout the day

At cabi, we believe benefits should support the whole person—at work, at home, and for the future. We offer a competitive benefits package designed to support your health and well-being, financial security, time away, personal growth, and connection.

Our benefits include:

• Competitive medical, dental, and vision coverage
• Flexible spending account options
• Company-paid life and AD&D insurance
• 401(k) retirement plan with a company match
• Paid time off and paid holidays
• Additional employee appreciation and clothing perks
• Opportunities for training and professional development

Benefits eligibility and offerings may vary based on employment status and applicable plan requirements.

Cabi regularly reviews its compensation and benefits programs to promote fair and consistent practices across the organization.

Cabi is an equal opportunity employer. We’re committed to providing equal employment opportunities to all qualified applicants and employees. We don’t discriminate on the basis of race, color, religion, sex, pregnancy, childbirth or related medical conditions, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

We’re committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants and employees who require an accommodation for a sincerely held religious belief, practice, or observance, consistent with applicable law.

We’ll consider qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.

Candidate Safety

Your safety matters to us. As you explore career opportunities, be cautious of fraudulent job postings, fake websites, and individuals impersonating recruiters or company representatives.

Cabi recruiters will only contact candidates through @cabiexperience.com or through our official applicant tracking system, Greenhouse.

Cabi recruiters will never ask candidates to send money, purchase equipment or gift cards, deposit a check, or provide sensitive financial information as part of the recruiting process.

If you’re unsure whether a communication is legitimately from cabi, contact [e-mail] before providing any personal information.

Joining cabi means more than stepping into a role—it’s stepping into a mission. We’re passionate about uplifting women, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in cabi, LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A 'disabled veteran' is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A 'recently separated veteran' means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An 'active duty wartime or campaign badge veteran' means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An 'Armed forces service medal veteran' means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.