Retail Key Holder - Cincinnati

CAbi, LLC

Monroe (OH)

On-site

USD 19,000 - 22,000

Part time

8 days ago

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Job summary

cabi, LLC is seeking a Part-Time Keyholder to join the Outlet team. You will help drive store success through leadership, service, and relationship-building with clients and Stylists.

The role emphasizes coaching and collaboration in a fast-paced environment, with a focus on delivering exceptional customer experiences and retail excellence.

Qualifications

  • Previous retail experience as a Key Holder or similar role.
  • Strong communication and people skills.
  • Passion for fashion, styling, and customer engagement.
  • Leadership mindset with the ability to motivate and support a team.
  • Organized, dependable, and able to multitask in a fast-paced environment.
  • Comfortable using Microsoft Office and POS systems.
  • Flexible availability, nights, weekends, and holidays.
  • High school diploma or GED preferred.
  • 1+ year of retail experience preferred.

Responsibilities

  • Deliver personalized styling and customer service that makes every guest feel valued.
  • Lead by example on the sales floor with energy, professionalism, and positivity.
  • Drive store sales, KPIs, and daily performance.
  • Assist with merchandising, inventory, and store operations.
  • Serve as Manager on Duty when assigned and coach Sales Associates.
  • Support phone orders and customer inquiries with strong communication.

Skills

Leadership
Communication
People skills
Retail experience

Education

High school diploma or GED

Tools

Microsoft Office
POS systems

Job description

At cabi, we’re redefining what it means to build a fashion brand—one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, and every team member plays a role in creating meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll feel right at home here.

Key Holder – cabi Outlet
Pay: $14.00-$16.00/hour

Love fashion, styling, and leading a team? Join the cabi Outlet team as a Part-Time Keyholder and help create a shopping experience customers can’t stop talking about.

We’re looking for an energetic, customer-focused leader who thrives in a fast-paced retail environment and enjoys building relationships, driving sales, and supporting a positive team culture. If you’re passionate about fashion and ready to take the next step in retail leadership, we’d love to meet you.

What You’ll Do

As a Part-Time Keyholder, you’ll be a trusted member of the leadership team — helping drive store success while delivering exceptional customer experiences every day.

Create an Exceptional Customer Experience
  • Deliver personalized styling and customer service that makes every guest feel valued
  • Build lasting customer relationships through outreach and clienteling programs
  • Support sales goals, KPIs, and daily store performance
  • Provide support with phone orders and customer inquiries
  • Lead by example on the sales floor with energy, professionalism, and positivity
Support & Lead the Team
  • Help create a fun, collaborative, and high-performing work environment
  • Serve as Manager on Duty when assigned
  • Support Sales Associates through coaching, communication, and teamwork
  • Assist with daily operations and ensure company standards are upheld
Keep Operations Running Smoothly
  • Assist with merchandising and maintaining visually appealing displays
  • Support inventory, shipment processing, and store organization
  • Handle cash management and bank deposits with accuracy and integrity
  • Help maintain a clean, organized, and welcoming store environment
What We’re Looking For
  • Previous retail experience as a Key Holder, Supervisor, Retail Associate, or similar role preferred
  • Strong communication and people skills
  • Passion for fashion, styling, and customer engagement
  • Leadership mindset with the ability to motivate and support a team
  • Organized, dependable, and able to multitask in a fast-paced environment
  • Comfortable using Microsoft Office and POS systems
  • Flexible availability, including nights, weekends, and holidays
Preferred Qualifications
  • High school diploma or GED preferred
  • 1+ year of retail experience preferred
Why You’ll Love Working Here
  • Opportunity to grow into retail leadership
  • Fashion-focused, customer-centered environment
  • Supportive and collaborative team culture
  • Dynamic workdays where no two shifts are the same
  • Employee break area and supportive store environment
Physical Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 lbs occasionally
  • Comfortable climbing ladders and step stools as needed

Joining cabi means more than stepping into a role—it’s stepping into a mission. We’re passionate about uplifting women, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in cabi, LLC's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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