Assistant Store Manager: Retail Leader & Customer Champion

Hibbett; Carlsbad (NM); On-site; USD 19,000 - 26,000; Full time

Job summary

Hibbett I City Gear in Carlsbad, NM is seeking an Assistant Manager to support the Store Manager in daily operations and to uphold service standards. The role involves supervising staff, merchandising, restocking, and ensuring customer satisfaction, with responsibilities in scheduling and training.

The position pays $16.65 per hour and requires 1–3 years of customer service experience, with a focus on teamwork, accuracy, and initiative in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.

Job description

Hibbett I City Gear in Carlsbad, NM is seeking an Assistant Manager to support the Store Manager in daily operations and to uphold service standards. The role involves supervising staff, merchandising, restocking, and ensuring customer satisfaction, with responsibilities in scheduling and training.

The position pays $16.65 per hour and requires 1–3 years of customer service experience, with a focus on teamwork, accuracy, and initiative in a fast-paced retail environment.