Assistant Store Manager - Retail Leader & Customer Champion

R301US Hibbett Retail, Inc.; Alamogordo (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. in Alamogordo, NM is seeking an Assistant Manager to support store operations and guest service. You will be knowledgeable across product areas and uphold company standards while training staff and managing daily tasks.

The role requires strong customer service, leadership, and merchandising skills, with focus on inventory awareness and profitability in a fast-paced environment.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multi-tasking ability.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets and implementing action plans for sales, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the store in the absence of the Store Manager.
• Consult with the Store Manager to establish action plans for departmental and store responsibilities.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments as needed.
• Be aware of inventory, sales statistics, and expenses to ensure profitability across departments.
• Direct staff to ensure department responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in Store Manager responsibilities.
• Deliver extraordinary customer service per the customer service manual and assist customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all company policies in manuals and memos.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Attention to detail

Fast-paced environment

Job description

Hibbett Retail, Inc. in Alamogordo, NM is seeking an Assistant Manager to support store operations and guest service. You will be knowledgeable across product areas and uphold company standards while training staff and managing daily tasks.

The role requires strong customer service, leadership, and merchandising skills, with focus on inventory awareness and profitability in a fast-paced environment.