Assistant Store Manager (Retail)

Alumni Hall Stores, LLC; Knoxville (TN); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Alumni Hall Stores, LLC is seeking an Assistant Store Manager for our Knoxville, TN location. You will lead daily operations, motivate the team, and ensure a superior customer experience in a fast-paced retail setting.

The role reports to the Store Manager and requires strong leadership, staff development, and the ability to meet sales and shrink goals while maintaining store standards and a welcoming environment for customers and employees.

Qualifications

• Minimum high school degree or equivalent.
• Minimum 1 year retail management experience.
• Ability to lead a team, delegate, and follow-up.
• Ability to train and develop employees.
• Ability to work well within a team.
• Ability to work in a fast-paced environment.
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
• Strong verbal and communication skills.

Responsabilités

• Provide leadership to the store team and communicate the Alumni Hall vision.
• Recruit, hire, train, and develop a high energy team delivering superior customer experiences.
• Help manage merchandising, scheduling, and daily store operations to meet goals.
• Open and close the store, handle deposits, and follow daily procedures.
• Ensure e-commerce orders are fulfilled per company standards.

Connaissances

Team leadership

Communication skills

Training & development

Sales-driven

Scheduling

Formation

High school diploma or equivalent

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Store Manager (Retail)

Full Time Management Knoxville, TN, US

2 days ago Requisition ID: 1222

Assistant Store Manager

Reports To: Store Manager

Supervises: Key holders and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

• Motivate the team by communicating the Alumni Hall vision
• Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business
• Participate in productive monthly staff meetings

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
• Coach team members in their job responsibilities to increase confidence and productivity
• Ensure that all team members adhere to all employment policies
• Recognize performance issues and assist the Store Manager in the development of action plans
• Assist the Store Manager in the performance review process
• Create a fun and exciting atmosphere for customers to shop in and for employees to work in
• Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns
• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

• Be able to open and close the store, handle deposits, and follow daily operations and expectations
• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
• Strive to achieve daily, monthly, and annual sales goals
• Strive to achieve shrink goals
• Maintain operational standard to secure the store’s assets
• Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
• Assist the Store Manager in proper scheduling practices

Qualifications:

• Minimum high school degree or equivalent
• Minimum 1 year retail management experience
• Ability to lead a team, delegate, and follow-up
• Ability to train and develop employees
• Ability to work well within a team
• Ability to work in a fast-paced environment
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.