Assistant Store Manager (Retail)

Alumni Hall Stores, LLC; Charleston (WV); On-site; USD 38,000 - 52,000; Full time

Job summary

Alumni Hall Stores, LLC is seeking an Assistant Store Manager (Retail) in Charleston, WV for full-time management. You will lead the store operations, motivate staff, and ensure excellent customer experiences.

Responsibilities include recruitment, training, coaching, scheduling, inventory and merchandising, and achieving sales and performance goals while maintaining store assets and brand standards.

Qualifications

• Minimum high school degree or equivalent.
• Minimum 1 year retail management experience.
• Ability to lead a team, delegate, and follow-up.
• Ability to train and develop employees.
• Ability to work in a fast-paced environment.
• Schedule flexibility including holidays, nights, and weekends.
• Strong verbal and communication skills.

Responsibilities

• Motivate the team and align with Alumni Hall vision.
• Recruit, hire, train, and develop a high energy and high performance team.
• Coach team members to increase confidence and productivity.
• Ensure adherence to employment policies.
• Assist the Store Manager in performance reviews and action plans.
• Open and close the store, manage deposits, and daily operations.
• Ensure e-commerce orders are fulfilled per company standards quickly and efficiently.
• Strive to achieve daily, monthly, and annual sales goals and shrink goals.
• Maintain store assets and merchandising standards.
• Schedule properly to meet business needs, including holidays, nights, and weekends.

Skills

Leadership

Communication

Teamwork

Training & Development

Customer service

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Store Manager (Retail)

Full Time Management 20- Charleston, WV, South Charleston, WV, US

2 days ago Requisition ID: 1219

Assistant Store Manager

Reports To: Store Manager

Supervises: Key holders and Sales Associates

Status: Full-Time

Responsibilities

Leadership

• Motivate the team by communicating the Alumni Hall vision
• Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business
• Participate in productive monthly staff meetings

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
• Coach team members in their job responsibilities to increase confidence and productivity
• Ensure that all team members adhere to all employment policies
• Recognize performance issues and assist the Store Manager in the development of action plans
• Assist the Store Manager in the performance review process
• Create a fun and exciting atmosphere for customers to shop in and for employees to work in
• Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns
• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

• Be able to open and close the store, handle deposits, and follow daily operations and expectations
• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
• Strive to achieve daily, monthly, and annual sales goals
• Strive to achieve shrink goals
• Maintain operational standards to secure the store’s assets
• Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
• Assist the Store Manager in proper scheduling practices

Qualifications

• Minimum high school degree or equivalent
• Minimum 1 year retail management experience
• Ability to lead a team, delegate, and follow-up
• Ability to train and develop employees
• Ability to work well within a team
• Ability to work in a fast-paced environment
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.