Assistant Store Manager (PT)

Guess?, LLC.; Midland (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Job summary

GUESS Factory in Midland, TX seeks an Assistant Manager to oversee customer experience, train staff, and uphold store standards on the selling floor and in the stockroom.

You will lead by example on product knowledge, selling skills, and visual merchandising while driving profitability and team performance. Strong coaching, communication, and adaptability are essential for daily operations and guest satisfaction.

Qualifications

• Proven track record driving sales and developing a team.
• Strong customer service and communication skills across all store levels.
• Experience coaching staff on product knowledge and selling techniques.

Responsibilities

• Oversee customer experience on the selling floor and in the stockroom.
• Train and develop store associates, providing ongoing feedback and coaching.
• Lead by example and uphold store standards and company policies.

Skills

Sales leadership

Customer service

Training & coaching

Communication skills

Adaptability

Education

High school diploma or GED

Tools

POS system

Microsoft Excel

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor

Job Requirements

• A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours

Brand

GUESS Factory

Store

7065

Store Address

4511 North Midkiff Road, F04 - Midland, TX 79705