Assistant Store Manager (PT)

Guess?, LLC.; Humble (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Guess?, LLC. Humble, TX is seeking an Assistant Store Manager to lead the team, oversee the customer experience, and maintain store standards on the selling floor and in the stockroom.

You will train and coach staff on product knowledge and selling skills while driving sales and profitability, managing payroll, shrink, and compliance with company policies. Adaptability and strong communication are essential.

Qualifications

• Minimum two years experience in retail leadership and sales.
• Strong training and development skills.
• Proficient with PC and reporting.
• HS diploma or equivalent.
• Ability to lift 30+ pounds.
• Standing for eight hours may be required.

Responsibilities

• Oversee customer experience and store standards on the selling floor and in the stockroom.
• Train and coach staff on product knowledge and selling skills.
• Drive sales, profitability, payroll, shrink and conversion goals.
• Manage payroll and loss prevention measures; ensure policy compliance.
• Demonstrate communication, integrity and adaptability to changing needs.
• Support management with day-to-day operations and task delegation.

Skills

Sales leadership

People development

Coaching

Communication

Adaptability

Decision making

Training

Education

High school diploma or GED

Tools

POS system

MS Excel

Reporting

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor

Job Requirements

• A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours

Brand

GUESS Factory

Store

7071

Store Address

20131 U.S. 59, Space 1154 - Humble, TX 77338