Assistant Store Manager (PT)

Guess?, LLC.; Katy (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

GUESS Factory in Katy, TX is seeking an assistant manager to oversee the customer experience, train and develop store staff, and lead by example on the selling floor. This role reports to the Store Manager and requires excellent communication and integrity in a fast-paced retail environment.

You will maintain store standards, supervise sales, desk and stock associates, and help drive sales and profitability while ensuring compliance with company policies.

Qualifications

• Minimum two years experience with a proven track record for driving sales and profit and training a team.
• Strong training and development skills for store staff.
• Excellent communication skills; able to adapt to changing business needs.

Responsibilities

• Oversee customer experience and maintain store standards on the selling floor and stockroom.
• Train and develop store staff with ongoing feedback and coaching.
• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion.
• Meet all payroll expectations and manage loss prevention.
• Handle multiple tasks and adapt to changes in the business.

Skills

Sales leadership

People development

Coaching

Communication

Adaptability

Education

High school diploma or equivalent

Tools

Personal computer

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor

Job Requirements

• A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours

Brand

GUESS Factory

Store

3183

Store Address

5000 Katy Mills Circle, Suite 318 - Katy, TX 77494