Assistant Store Manager PT

Lids Inc; Memphis (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate to join their team. This role focuses on delivering exceptional customer service and achieving sales targets while maintaining store standards. You will be responsible for managing inventory, training new staff, and ensuring compliance with company policies. If you have a passion for retail and possess strong communication skills, this is an exciting opportunity to grow within a dynamic environment. Join a team where your contributions are valued and where you can make a real impact on customer satisfaction and sales performance.

Qualifications

• High school diploma or equivalent plus at least one year of relevant experience.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately and assist in recruiting store personnel.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Verbal Communication

Inventory Management

Education

High School Diploma or Equivalent

Tools

Computer Software

Job description

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Store # - Mall Name: 6394 - Oak Court Mall

General Description

Principle Duties and Responsibilities

1. Produce sales gains by providing excellent customer service.
2. Meet or exceed Company Objectives in all individual statistics.
3. Provide consistent, documented appraisals of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives.
4. Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
5. Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

1. Protect company assets within the guidelines of LIDS Retail policies.
2. Assist in preparing store schedules that ensure proper coverage and comply with wage control policies.
3. Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
4. Perform proper documentation and record-keeping according to LIDS Retail policies and legal requirements.
5. Open and close the store as required, following procedures outlined in the Operations P&P Manual.
6. Support and adhere to all LIDS policies, procedures, and guidelines.

Additional Principle Duties and Responsibilities

• Participate in LIDS Training Programs, set sales and task goals, and conduct regular follow-ups.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies, including inventory and asset security.
• Perform duties of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to achieve sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing for up to 100% of work time may be required.