Assistant Store Manager PT

Lids; Grand Rapids (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in retail is seeking a Sales Supervisor in Grand Rapids, Michigan. This role focuses on generating sales through exceptional customer service, managing store operations, and supervising associates. Candidates should have a high school diploma and relevant experience, with strong communication and leadership skills.

Qualifications

• High school diploma or equivalent plus at least one year of relevant experience.
• Proficiency in operating computers and relevant software.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately and adhere to operational procedures.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Sales Achievement

Communication

Inventory Management

Team Leadership

Education

High School Graduate or Equivalent

Job description

General Description, Principles, Duties, and Responsibilities

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities aligned with company objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the dress code policy.

Control Expenses

• Protect company assets within retail policies.
• Assist in preparing store schedules to ensure proper coverage and wage control.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Maintain proper documentation and record-keeping per policies and legal requirements.
• Open and close the store following operational procedures.
• Support and adhere to all company policies, procedures, and guidelines.

Additional Principles, Duties, and Responsibilities

Supervise Associates

• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies, including inventory and property security.
• Perform duties of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to achieve sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Education

High School Graduate or Equivalent