Assistant Store Manager (PT)

Guess United States; El Paso (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to elevate the customer experience and drive sales in their El Paso store. This role involves training and developing staff, maintaining store standards, and ensuring exceptional customer service. You will lead by example, fostering a positive environment while achieving profitability goals. If you're passionate about retail and have a knack for leadership, this is a fantastic opportunity to make a significant impact in a dynamic setting. Join a team that values integrity and excellence, and help shape the future of retail in a vibrant community.

Qualifications

• Minimum two years experience in sales and team training.
• Proven track record for driving sales and profit results.

Responsibilities

• Oversee customer experience and staff training.
• Ensure visual merchandising standards and cleanliness.

Skills

Sales Management

Customer Service

Training and Development

Communication Skills

Decision Making

Adaptability

Education

High School Diploma or Equivalent

Tools

Personal Computer

Job description

Reports to: Store Manager
Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

1. Ensure all associates complete training per company guidelines
2. Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

1. Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
2. Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

1. Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

1. Meet all payroll expectations
2. Control company assets by meeting all loss prevention measures
3. Execute and comply with all company policies and procedures

Additional Responsibilities

1. Uses sound judgment when making decisions
2. Excellent communication skills
3. Acts with integrity and respect
4. Adapts to changes required by the business
5. Ability to handle multiple tasks simultaneously
6. Assumes and completes other duties as assigned by supervisor

Job Requirements

1. A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
2. Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
3. Personal computer and detailed report analysis
4. High school education or equivalent preferred
5. Some heavy lifting in excess of 30 pounds
6. Scheduled shifts may require standing for a minimum of eight hours

Brand: GUESS
Store: 5517
Store Address: [Address Here]