Assistant Store Manager (PT)

GUESS?, Inc.; El Paso (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to enhance customer experience and drive sales in their El Paso store. This role involves overseeing staff training, maintaining visual merchandising standards, and ensuring exceptional customer service. With a focus on people development and operational effectiveness, you will lead by example on the selling floor, helping to create a dynamic and engaging shopping environment. If you have a passion for retail and a proven track record in sales, this is an exciting opportunity to grow your career in a vibrant and supportive setting.

Qualifications

• Minimum two years experience in sales and team development.
• Proven track record for driving sales and profitability.

Responsibilities

• Oversee customer experience and staff training.
• Ensure high standards of visual merchandising and store organization.
• Meet profitability expectations for sales and payroll.

Skills

Sales Skills

Customer Service

Communication Skills

Training and Development

Visual Merchandising

Decision Making

Education

High School Education or Equivalent

Tools

Personal Computer

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

1. Ensure all associates complete training per company guidelines
2. Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

1. Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
2. Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

1. Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

1. Meet all payroll expectations
2. Control company assets by meeting all loss prevention measures
3. Execute and comply with all company policies and procedures

Additional Responsibilities

1. Uses sound judgment when making decisions
2. Excellent communication skills
3. Acts with integrity and respect
4. Adapts to changes required by the business
5. Ability to handle multiple tasks simultaneously
6. Assumes and completes other duties as assigned by supervisor

Job Requirements

1. A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
2. Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
3. Personal computer and detailed report analysis
4. High school education or equivalent preferred
5. Some heavy lifting in excess of 30 pounds
6. Scheduled shifts may require standing for a minimum of eight hours

Brand
GUESS

Store
5517

Store Address
8401 Gateway Boulevard West, Suite B06a - El Paso, TX 79925