Assistant Store Manager: Operations & Team Growth

Family Dollar; Springfield (MA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Springfield, MA is seeking an Assistant Store Manager to support daily store operations, drive customer service, and develop the team. You will assist in merchandising, inventory control, and ensuring a friendly, efficient shopping environment for customers and staff alike.

The role requires strong communication and organizational skills, the ability to lead a team, and adherence to company policies.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational and communication skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Help organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of storefront fixtures and displays.
• Assist in ordering merchandise, processing damaged goods, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom per standards.
• Protect and secure all company assets, including cash.
• Adhere to policies and safety guidelines; ensure staff compliance.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, respectful environment with customers and staff.

Skills

Communication skills

Interpersonal skills

Written communication

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar in Springfield, MA is seeking an Assistant Store Manager to support daily store operations, drive customer service, and develop the team. You will assist in merchandising, inventory control, and ensuring a friendly, efficient shopping environment for customers and staff alike.

The role requires strong communication and organizational skills, the ability to lead a team, and adherence to company policies.