Assistant Store Manager Operations

DICK'S Sporting Goods; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

DICK’S Sporting Goods in Columbus, OH is seeking an Assistant Store Manager Operations to oversee daily workflow, inventory control, and adherence to company standards on-site.

You will coach teammates, coordinate opening/closing, monitor floor readiness, support scheduling and payroll accuracy, and drive merchandising and operational projects to ensure exceptional service for athletes.

Qualifications

• Operational leadership overseeing store processes and inventory.
• Team leadership and people management in fast-paced retail environment.
• Customer service and communication to resolve issues and build relationships with athletes.
• Organization, time management, and problem-solving to meet deadlines and standards.
• Basic business and financial acumen, understanding KPIs and labor impact.
• Prior retail/store management experience, preferably in sporting goods.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma or equivalent; post-secondary education in business/management is a plus.

Responsibilities

• Oversee daily workflow and back-of-house processes.
• Coordinate opening and closing procedures.
• Monitor sales floor readiness and merchandising execution.
• Assist with scheduling and payroll accuracy.
• Drive operational efficiency in partnership with store leadership.
• Maintain safe, organized environment for athletes and teammates.

Skills

Operational leadership

Team leadership

Customer service

Organization & time management

Problem-solving

Retail/store management experience

Education

High School Diploma or equivalent

Post-secondary education in business/management or related field (preferred)

Job description

Company Description

DICK’S Sporting Goods is a leading omni-channel sporting goods retailer with over 800 stores, multiple distribution centers, and a Corporate/Customer Support Center headquartered in Pittsburgh, PA. The company’s culture is driven by a passion for sports, excellence, and helping athletes and communities achieve their personal best. DICK’S invests in local teams, coaches, and mentors, recognizing the power of sports to build character and transform communities. In addition to its core stores, DICK’S owns and operates Golf Galaxy, House of Sport, and GameChanger, a youth sports app, and offers products through an integrated eCommerce platform that provides 24/7 convenience and expertise for athletes.

Role Description

The Assistant Store Manager Operations is a full-time, on-site role based in Columbus, OH. This role supports overall store operations by overseeing daily workflow, inventory management, and execution of store standards and procedures. The individual helps lead and develop store teammates, ensuring excellent customer service, efficient back-of-house processes, and compliance with company policies. Day-to-day responsibilities include coordinating opening and closing procedures, monitoring sales floor readiness, assisting with scheduling and payroll accuracy, and ensuring operational projects and merchandising plans are completed on time. The Assistant Store Manager Operations partners with store leadership to drive operational efficiency, support sales goals, and maintain a safe, organized environment for athletes and teammates.

Qualifications

• Operational leadership skills, including experience overseeing store processes, managing inventory, and supporting merchandising execution.


• Team leadership and people management skills, with experience coaching, developing, and motivating retail staff in a fast-paced environment.


• Customer service and communication skills, including the ability to resolve issues, build relationships with athletes, and collaborate effectively with teammates and leadership.


• Organization, time management, and problem-solving skills to prioritize tasks, meet deadlines, and maintain high operational standards.


• Basic business and financial acumen, such as understanding KPIs, labor management, and the impact of operations on sales and profitability.


• Prior retail or store management experience, preferably in sporting goods or an active lifestyle environment.


• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.


• High school diploma or equivalent required; post-secondary education in business, management, or related field is a plus.